Onsite Maintenance Technician (Crystal Falls)

Role: Onsite Maintenance Technician

Location: Leander, TX

Community: Crystal Falls HOA Community

Pay Range: $23.00 - $28.00 per hour (depending on education and experience)

Job Type: Full Time

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Crystal Falls is a residential community located in Leander, Texas, set among the scenic Texas Hill Country just north of Austin. Spanning approximately 3,000 acres, the community includes more than 3,600 homes across ten neighborhoods. The community is supported by a dedicated HOA management and maintenance team, along with a Lifestyle Coordinator and a calendar of community events that provide opportunities for residents to connect. Residents can enjoy two amenity centers, Quarry Park and The Grotto, featuring swimming pools, playscapes, and picnic areas. Quarry Park offers a junior Olympic swimming pool, children's water features, a stocked fishing pond, an 18-hole disc golf course, and a multipurpose soccer field. The Grotto provides a relaxing setting with waterfalls, underwater seating, barbecue grills, a covered pavilion, and a sand volleyball court. Additional recreational opportunities include tennis, miles of walking trails, neighborhood parks, and an 18-hole public golf course with a clubhouse and restaurant.

Role Summary

The Maintenance Technician is responsible for maintaining HOA common areas, facilities, and grounds in a safe, clean, attractive, and well-functioning condition. This role supports the overall appearance, functionality, and value of the community while providing responsive service to residents and management.

Ideal Candidate Profile

The ideal candidate is dependable, organized, and detail-oriented, with a strong sense of pride in maintaining community standards. This individual will:

• Demonstrate professionalism and good judgment when interacting with residents, board members, vendors, and management.
• Communicate clearly and respectfully with homeowners and peers.
• Work effectively both independently and as part of a team.
• Be solution-oriented and capable of prioritizing tasks in a residential community environment.
• Maintain a professional appearance appropriate for a homeowner-facing role

Responsibilities

• Perform daily general and preventive maintenance for HOA common areas, amenities, buildings, and grounds
• Maintain cleanliness and appearance of community facilities, including clubhouses, restrooms, walkways, sidewalks, and shared spaces
• Complete minor repairs and maintenance on structures, equipment, fencing, doors, drywall, concrete, sidewalks, drainage systems, and gates
• The ability to monitor, maintain, and assist with irrigation systems
• Support grounds upkeep, including debris removal and coordination with landscaping vendors as needed.
• Operate light equipment (e.g. aerator, pressure washer, auger)
• Safely use a variety of manual, gas-powered, and electric tools, including hand tools, power tools, leaf blowers, chainsaws, chemical sprayers, and irrigation-related tools
• Respond promptly to emergency or urgent maintenance issues, including fallen debris, water leaks, broken windows, damaged locks, or safety hazards in common areas
• Assist with HOA community events, meetings, and activities, including setup, breakdown, equipment movement, and post-event cleanup
• Organize, maintain, and track inventory of maintenance supplies, tools, parts, and equipment
• Serve on-call to respond to after-hours emergencies as required
• Perform additional duties as assigned by HOA management

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

• 2+ years of maintenance experience preferred, ideally within an HOA, residential, or property management environment.
• Required experience in carpentry, concrete, doors, drywall, fencing, plumbing, and painting.
• Irrigation system experience is highly desired.
• Experience with cleaning, locks, gutters, and drainage is strongly preferred.
• Basic electrical maintenance experience is required.
• Pool maintenance experience is a plus, but not required.
• Strong problem-solving skills and mechanical aptitude.
• Must be able to safely use tools, supplies, materials, and chemicals without risk to self, residents, staff, or the environment.
• Ability to speak, read, and write English is required; bilingual abilities are a plus.
• Valid driver's license, clean driving record, and reliable transportation required

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.
• Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.
• Manual dexterity to operate tools, equipment, and machinery safely.
• Visual acuity to inspect equipment, read gauges, and perform detailed tasks.
• Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
• Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).
• Ability to wear and use appropriate personal protective equipment (PPE).
• Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.

Pay and Benefits

$23.00 - $28.00 per hour (depending on education and experience)

Benefits Include

• Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA account for health-related expenses
• FSA account for dependent care expenses
• Education Reimbursement for industry related classes
• 401K match after 1 year
• Employee Assistance Program (EAP)
• 9 paid holidays and 2 floating holidays

EEO & Values Statement

RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ADA Statement

RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at hr@ciramail.com.