Employed by Flexible IT | Onsite in Lynbrook + ManhattanLynbrook, NY + one day per week in Manhattan

The Role

Flexible IT is hiring an experienced Technology Specialist to work full-time with Construction & Realty Services Group (CRSG). You will be employed and supported by Flexible IT, but CRSG will be your day-to-day workplace. You will spend four days per week at CRSG's Lynbrook office and one day at its Manhattan office, approximately an eight-minute walk from Grand Central.Construction & Realty Services Group supports commercial construction and development projects with compliance, engineering, labor, and site safety services. You will become part of its day-to-day operation as its familiar IT presence, handling most support independently while remaining connected to the broader Flexible IT team when additional experience or resources are needed.This is a mid-level role for someone with at least two years of professional IT support experience and a solid technical foundation.

What You Will Do

• Serve as CRSG's primary day-to-day technology resource.
• Troubleshoot hardware, software, Microsoft 365, Azure, and general end-user issues.
• Configure and support computers, applications, and peripherals.
• Own requests from the initial report through resolution.
• Keep users informed and document your work clearly.
• Identify recurring issues and opportunities to improve CRSG's technology environment.
• Work with the broader Flexible IT team when an issue requires reinforcement.

What We Are Looking For

• At least two years of professional IT support experience.
• Experience supporting users in a business environment.
• The ability to resolve common technical issues independently.
• Hands-on experience with Microsoft 365, Azure, Windows computers, hardware, software, and basic networking.
• Strong communication and interpersonal skills.
• Good judgment, organization, documentation, and follow-through.
• Curiosity about using AI responsibly to solve problems and improve how you work.
• Managed Service Provider experience is helpful but not required.

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