Onsite Wastewater Program Coordinator

Onsite Wastewater Program Coordinator

Salary

$46,206.00 - $62,322.00 Annually

Location

Charleston County, SC

Job Type

FTE - Full-Time

Job Number

61144602/192277

Agency

SCDES-Regional & Lab Ops

Opening Date

08/31/2026

Closing Date

9/7/2026 11:59 PM Eastern

Class Code:

AH35

Position Number:

61144602/192277

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN08

Hiring Range - Min.

$46,206.00

Hiring Range - Max.

$62,322.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

Careers at SCDES: Where Passion Meets Preservation

Do you love South Carolina and protecting the environment?

Come join our team at SCDES, put your passion to work with us!

We are dedicated to protecting the state of South Carolina and we would love to have you as a member of our team!

Science | Service | Sustainability

About the Role:

Under general supervision, the Onsite Wastewater (OSWW) Program Coordinator provides technical, programmatic, and customer-service support for the Bureau of Regional and Laboratory Services' Onsite Wastewater Program. In this role, you will deliver responsive, customer-focused assistance that supports SCDES's mission to protect and preserve South Carolina's environment and natural resources.

Job Responsibilities:

• Serve as the regional OSWW coordinator and customer service representative, delivering front-line support and technical assistance to OSWW customers. Communicate directly with customers to provide updates on application status and maintain working knowledge of processing time frames for assigned areas.
• Assist internal and external customers with ePermitting data entry. Travel to satellite locations to help customers complete submissions in ePermitting. Perform data entry for Approvals to Operate, including final inspection requests and inspection information.
• Support OSWW complaint response efforts. Enter complaint details in ePermitting and prepare pre-investigation materials such as locating addresses, gathering relevant information, sending notification letters, and communicating with appropriate parties.
• Communicate OSWW program policies and procedures to the general public, developers, and non-program staff.
• Identify and share opportunities for process improvements or inconsistencies related to regulation development, training, inspection goals, and program operations across regions. Participate in agency committees and task forces involved in shaping statewide policies, procedures, and regulations.
• Complete special projects and other duties as assigned; attend periodic staff meetings and training.

Why Join Us?

As a state employee, you'll enjoy:

• Job Stability & Purposeful Work: Make an impact on your community as you contribute to protecting SCS environment
• Great Benefits: Including paid holidays, 30 total days of leave per year, insurance options for you and your family and retirement benefit choices.
• Career Growth: Ongoing training, professional development, and a clear path for advancement.
• Work-Life Balance: A career that lets you enjoy South Carolina, inside and outside of your job.

Minimum and Additional Requirements

• A high school diploma or GED and relevant program experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Applicants indicating college credit or degree(s) on the application are encouraged to upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency may require an official, certified copy of the transcript or diploma prior to hiring.

Additional Requirements:

• Able to provide outstanding customer service in a fast-paced environment.
• Excellent communication and organizational skills.
• Able to work effectively in a team-oriented environment and encourage positive working relationships with coworkers, industry, and government officials.
• Ability to successfully complete prescribed technical coursework and pass any test relevant to the position within the probationary period or trial period.
• Must have valid state drivers license, ability to operate state-owned vehicles, and be able to travel throughout the state to complete job duties.
• Overnight travel, weekend, after hours, and holiday work may be required.
• Ability to lift up to 50lbs.

Preferred Qualifications

• Data management skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Demonstrated ability to prioritize and manage time effectively.

Additional Comments

SCDES is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The Department will not sponsor H1B visas for this position.

The South Carolina Department of Environmental Services offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• Paid parental leave

• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)

• Retirement benefit choices

• State Retirement Plan (SCRS)

• State Optional Retirement Program (State ORP)

• Remote Work: The option to work remotely 2 days per week is available after successful completion of 1 year of employment with SCDES, based on job functions.

• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.

• Yes
• No

02

Are you a current or previous DHEC or SCDES employee?

• Yes
• No

03

Will you now or in the future require SCDES sponsorship for employment visa status?

• Yes
• No

04

Do you have at least a high school diploma or GED and relevant program experience?

• Yes
• No

05

The hiring range for this position is $46,206.00 - $62,322.00. This position will be offered at the lower end of the hiring range. If you are the selected candidate and offered this position, are you willing to accept the salary at the lower end of the hiring range?

• Yes
• No

06

This role requires daily on-site attendance at the SCDES Charleston, SC office. Are you able to meet this requirement?

• Yes
• No

07

Do you have experience handling a high volume of inbound and outbound calls and emails in a professional setting?

• Yes
• No

08

Have you worked in a customer service role where resolving customer inquires was a primary responsibility?

• Yes
• No

09

Do you have experience working closely with staff to coordinate schedules, relay important information, or assist with customer inquiries?

• Yes
• No

Required Question

Employer State of South Carolina

Agency SCDES-Regional & Lab Ops Address 2600 Bull Street

Columbia, South Carolina, 29201

Phone 803-898-2687

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.