OP Screener

Position Summary:

The OP Screener functions as an ambassador for CBHC as the initial contact for patients and

referral sources. The OP Screener is responsible for screening individuals seeking services for

mental health, substance abuse, or co-occurring disorders to determine level of care and

schedule appointments appropriately. Screenings are conducted in-person and over the phone

with concurrent, accurate documentation. Employee is responsible for knowledge of community

resources to link persons calling with other services should they not meet criteria to become

patients of CBHC.

Benefits

Full-time

• Dental, vision, health, and life insurance.
• Employee Assistance Program (EAP).
• Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.
• Paid Time Off (PTO).
• 11 paid holidays.

Must meet eligibility requirements

• 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements.
• Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff.

Minimum Requirements:

High School Diploma or GED with at least two (2) years experience in the behavioral health field.

Understanding of telephone etiquette; including strong listening skills. Excellent customer

service; including verbal and written communication skills. Ability to effectively, precisely, and

clearly communicate with other departments, agencies, funding sources, accrediting bodies,

patients, families, etc. Strong data entry and computer skills. Ability to perform duties with

emphasis on consistency, attention to detail, complete and thorough documentation, and

confidentiality. Strong problem solving and organizational skills. Team-oriented but able to work

independently and proactively with the ability to multi-task.

Physical Requirements:

Must be able to sit for long periods of time. Must be able to lift up to 15 pounds. Also, see last

page

HR Requirements:

• CBHC New Hire Orientation completed within first 2 months of employment.
• Safety/Infection Control Training is current.
• Program required trainings are current.

For more information regarding the Level II Background Screening click here: https://info.flclearinghouse.com