OPAL Org Change Readiness Lead

Job Description Organizational Change Management (OCM) Readiness Lead

Our Client is seeking experienced Organizational Change Management Readiness Leads to support the implementation of the OPAL Project. The selected consultants will work with assigned Client departments and their stakeholders to prepare employees and business units for new technology, processes, and organizational changes.

Key Responsibilities

• Partner with departmental stakeholders to define, facilitate, track, and manage organizational readiness activities.
• Work with the Change Management team to ensure stakeholders are prepared to adopt new technology and business processes.
• Assess departmental readiness and support key decisions related to upcoming capability deployments.
• Prepare departments and impacted users for implementation of the new system.
• Help identify and revise configuration elements, integrations, and reporting requirements.
• Promote process standardization and adoption of new ways of working.
• Engage key impacted users in deployment activities, including:
  • Process and system setup confirmation
  • Testing
  • Training
  • Communications
  • Conversion validation
• Develop clear communications, project documentation, procedures, and other materials for impacted stakeholders.
• Facilitate stakeholder meetings, interviews, presentations, and readiness discussions.
• Provide task coordination, coaching, and oversight as needed.

Required Qualifications

• Knowledge of the full Systems Development Lifecycle (SDLC) from a change-management perspective.
• Strong organizational change management and stakeholder engagement capabilities.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to create clear user documentation, project documentation, and procedures.
• Strong meeting facilitation and interviewing skills.
• Strong presentation skills.
• Experience assigning tasks, coaching, and providing oversight.
• Ability to work effectively with stakeholders at all organizational levels.
• Experience developing and delivering communications to impacted stakeholders.
• Ability to maintain confidentiality of sensitive information.

Highly Desired / Preferred

• Organizational Change Management education/training related to ERP implementations.
• Workday Financials and/or Supply Chain implementation experience, or experience with comparable SaaS platforms.
• Project management expertise and relevant PMI certification(s).
• Experience working within a large, decentralized public-sector organization.