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Operation Assistant - Japanese Bilingual

Pasona NA

Irvine, CA

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JOB DETAILS
SALARY
SKILLS
Accounting, Administrative Skills, Back Orders, Billing, Communication Skills, Customer Service Operations, Customer Service Systems, Customer Support/Service, Detail Oriented, Driver's License, Food Production, Food and Beverage Industry, International Operations, Inventory Management, Japanese Language, Microsoft Office, Microsoft Windows Operating System, Multilingual, Multitasking, On Site Support, Operational Support, Order Management, Order Processing, Organizational Skills, Past Due Accounts, Product Pricing, Resolve Customer Issues, Shipping/Receiving, Team Player, Technical Support, Time Management, Warehousing, Willing to Travel
LOCATION
Irvine, CA
POSTED
Today
Operation Assistant - Japanese Bilingual

Location: Irvine, CA (on-site)

Employment Type: Full-Time

Pay Rate: $22/hour

FLSA Status: Non-Exempt

Position Summary

Seeking a detail-oriented Operation Assistant to support parts order processing, inventory control, shipping coordination, and customer service operations. This role works closely with internal teams, vendors, and customers to ensure timely parts support for both domestic and international operations.

About the Company

A global manufacturer and technology provider specializing in automated food processing equipment for food production industries. The company supports customers across North America with advanced machinery solutions, technical service, and parts support, while collaborating closely with its international headquarters and global operations.

Responsibilities
  • Prepare parts quotations for domestic and international customers
  • Process parts orders and manage back orders
  • Coordinate shipping and invoicing using FedEx, UPS, and other carriers
  • Prepare Proforma and Commercial Invoices
  • Communicate with accounting regarding invoicing and past due status
  • Process onsite service invoicing and cost transfers
  • Manage inventory replenishment and warehouse stock control
  • Investigate missing or lost parts
  • Update product pricing, discontinued items, and customer information in the system
  • Handle customer inquiries via phone and email
  • Support additional projects and administrative tasks as assigned
Qualifications
  • Associate's or Bachelor's degree preferred
  • Strong organizational and communication skills
  • Ability to multitask in a fast-paced environment
  • Proficiency in Microsoft Office and Windows environment
  • Customer service experience preferred
  • Japanese language skills are a plus
  • Valid driver's license required
Work Environment
  • Office-based environment
  • Occasional domestic or international travel may be required
Benefits
  • Health insurance
  • Paid time off
  • Retirement benefits
  • Partial commute support
  • Career growth opportunities

Application Form

About the Company

P

Pasona NA

<p style="color:#cc0000;">We are celebrating 30 years of our business succession in staffing and professional outsourcing in USA!</p> <p><span itemprop="name">Pasona N A, Inc.</span> was established in 1985 as a temporary staffing and full-time placement firm specializing in Japanese companies doing business in the United States. As Japanese companies grew and continually hired new staff during the early nineties, Pasona captured much of the niche market in the US. </p> <p>We are located in 8 cities in the US: New York, Los Angeles, Orange County, San Jose, Houston, Atlanta, Chicago, and Detroit. Please visit our locations or website at <a href="http://www.pasona.com/" mns_rt="Company" target="_blank" itemprop="url">www.pasona.com</a>.</p> Our specialty fields: <ul> <li>Sales and Marketing</li> <li>Office Administration</li> <li>Accounting and Finance</li> <li>IT, Computer Engineering</li> <li>Mechanical/Electrical/Chemical Engineering</li> <li>Translation/Localization</li> <li>Airline and Hospitality </li> <li>Trading, Logistics, and Transportation</li> <li>Legal</li> <li>Human Resources</li> </ul>

INDUSTRY
Business Services - Other
WEBSITE
http://www.pasona.com/

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