Join EnCore, a proud Boeing subsidiary, where we design and build innovative aircraft cabin interiors that enhance comfort, efficiency, and flexibility. We offer customizable, pre-certified components and lightweight seating for new aircraft and retrofits, including full interior solutions like galleys, lavatories, and seats designed for the Boeing 737 Sky Interior. With in-house design, engineering, and certification, we stay clearly ahead and deliver high-quality cabin components. We also support aftermarket upgrades with certified modification kits and digital cabin signage to improve the passenger experience.
Be part of our talented team and start soaring to new heights!
JOB SUMMARY
The Operational Excellence Leader is responsible for driving continuous improvement and operational efficiency across the organization. This role leads strategic initiatives using Lean methodologies to optimize processes, enhance productivity, and foster a culture of excellence. The ideal candidate combines strong analytical skills with leadership capabilities to influence change and deliver measurable business results.
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity, and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful, and inclusive, with great opportunity for professional growth. Find your future with us.
SUMMARY OF JOB DUTIES - Essential Functions (Other duties and projects may be assigned or requested.)
Key Responsibilities
- Develop and implement operational excellence strategies aligned with organizational goals.
- Lead continuous improvement projects using Lean methodologies
- Analyze current processes and identify areas for improvement to enhance productivity, quality, and cost efficiency.
- Facilitate workshops and training sessions to build operational excellence capabilities across teams.
- Collaborate with leadership and stakeholders to prioritize improvement initiatives and allocate resources effectively.
- Monitor and report on key performance indicators (KPIs) related to operational performance.
- Drive change management efforts to ensure sustainable adoption of new processes and practices.
- Champion a culture of innovation, accountability, and continuous learning.
- Ensure compliance with industry standards and regulatory requirements in operational processes.
GENERAL QUALIFICATIONS - Education, Knowledge, and Experience
Education:
- Bachelor's degree in Business, Engineering, Operations Management, or related field; Master's degree preferred.
Experience:
- Five or more years of relevant experience.
Skills:
- Five or more years of relevant experience in operational excellence, process improvement, or a related field.
- Proven experience leading cross-functional improvement initiatives.
Preferred Skills/Experience:
- Knowledge, Skills, and Abilities
- Strong knowledge of Lean, Six Sigma, and other continuous improvement methodologies.
- Strong analytical, problem-solving, and project management skills.
- Ability to influence at all levels of the organization.
- Excellent communication, facilitation, and presentation skills.
- Proficiency with data analysis tools and process mapping software.
- Ability to manage multiple priorities and drive results in a fast-paced environment.
- Lean Six Sigma Black Belt or similar certification.
- Experience in aerospace, manufacturing, operations, or a highly regulated environment.
- Experience with change management and organizational transformation initiatives.
- Familiarity with KPI development, dashboards, and performance reporting tools.
CERTIFICATES AND LICENSES
- Lean Six Sigma certification preferred, such as Green Belt or Black Belt.
- No specific license required unless otherwise noted by business needs or regulatory requirements.
SUPERVISION PROVIDED TO THE POSITION
- This position may provide indirect leadership, guidance, and mentorship to project teams and cross-functional stakeholders.
- May lead project-based teams and facilitate work performed by team members from multiple functions.
LEADERSHIP RESPONSIBILITY
- Serves as a key change agent and thought leader for operational excellence initiatives.
- Influences decision-making through data, analysis, and strategic recommendations.
- Builds credibility and alignment across departments to support continuous improvement efforts.
- Promotes accountability, collaboration, and a culture of operational discipline.
PROBLEM SOLVING
- Identifies root causes of operational issues and develops actionable improvement plans.
- Uses data-driven analysis to evaluate process performance and measure impact.
- Anticipates risks and barriers to implementation, recommending practical solutions.
- Balances short-term priorities with long-term operational goals.
LANGUAGE SKILLS
- Ability to read, analyze, and interpret technical documents, business reports, policies, and procedures.
- Ability to write clear reports, business cases, presentations, and process documentation.
- Ability to effectively present information and respond to questions from leadership, employees, and stakeholders.
- Strong verbal communication and facilitation skills required.
What We're Looking For
We are seeking a motivated, strategic leader who thrives on improving processes, empowering teams, and delivering measurable business outcomes. The ideal candidate will bring a strong foundation in operational excellence, a collaborative mindset, and the ability to drive meaningful change across the organization.