Operational Instructor (Local - AZ Only)

Under supervision, plans, organizes, develops, coordinates, and evaluates training and development programs for the Organization’s Transmission and Generation Operations (TGO). This role is designed to effectively produce and maintain adequately trained and qualified TGO System Operators who ensure that the Organization’s electric system is operated in a safe and reliable manner in accordance with NERC, WECC, FERC and any other applicable regulatory requirements. The position involves interaction with all the Organization employee levels and various internal and external organizations.

Schedule: Hybrid - 2 days per week in office on-site (required)

Dependent on Departmental needs may require to be in office additional days per schedule and work load

• Utilizes a Systematic Approach to Training (SAT) following the A.D.D.I.E. process to Analyze, Design, Develop, Implement and Evaluate training and development programs for TGO personnel,
• Analyses and leads process with identifying training needs, solutions, targeted audience(s) for TGO, other the Organization employees and/or external audiences.
  Designs targeted, specific training courses by determining the appropriate Lesson Plan, Learning Objectives, Training Format (material, media, delivery), Subject Matter Experts, Assessment and Evaluation types.
• Develops, implements, and maintains comprehensive training courses to ensure training audience is adequately trained on NERC and WECC Standards, FERC Orders, and all applications and tools necessary to perform their assigned job duties.
• Develops and maintains training materials for presentations,
  Implements and prepares training materials (presentations, student guides, instructor guides, handouts).
• Documents and maintains records of all required compliance evidence documentation.
• Evaluates student course evaluations and documents feedback.
• Addresses and implements identified changes gather from documented feedback
• Prepares, conducts, and evaluates Training Needs Analysis as needed.
• Conducts special studies, reviews, and develops operational procedures and prepares technical reports, as required.
• Participates in regular Transmission and Generation Operations (TGO) meetings as assigned.