Operational Support Specialist

Operational Support Specialist

Location: Springfield, MA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 8 months
• Start: May 11, 2026
• Pay Rate: $20.70 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

Under direct supervision, performs routine but varied clerical duties in accordance with standard procedures. This includes clerical duties such as photocopying, compiling records, filing, tabulating, posting information, scanning documents, distributing outgoing mail and coordinating with print services. Applies knowledge of department policies and procedures, and utilizes a general understanding of other department's functions. Maintains records, prepares forms, verifies information and resolves routine problems. May do some data-entry to retrieve and route documents to appropriate business area.

Key Responsibilities

• Providing administrative support, data entry and various clerical duties; conducting research utilizing internal data and outside research sources; and accommodating the storage of records and documents.
• Performs a variety of duties requiring specific job skills
• Follows general instructions or procedures
• Limited authority to make decisions that go beyond established expectations and guidelines
• For technical jobs, structured analysis and interpretations are required
• Makes decisions that impact accuracy of data, utilization of equipment, and/or quality of output which ultimately impact cost/revenue
• Applies knowledge to handle many problems independently but seeks guidance in highly complex situations
• Applies basic PC skills

Required Experience

• 1 year of data entry experience
• Typically, has at least 2 years of related experience

Work Environment / Physical Requirements

• Must be able to lift and move boxes up to 35 pounds
• Standing for a prolonged period of time
• Digital dexterity (i.e., ability to use a computer keyboard and toggle between various screens)
• Perform repetition work requiring visual accuracy
• Ability to sit, reach, grasp, lift, carry, bend, push and pull

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-04755 Industry: Information Technology

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