Operational Support Specialist

Operational Support Specialist
Springfield, MA 01111
7+ Months
 
Onsite
Pay Rate: $21/Hour on W2
 
Duties:
Under direct supervision, performs routine but varied clerical duties in accordance with standard procedures. This includes clerical duties such as photocopying, compiling records, filing, tabulating, posting information, scanning documents, distributing outgoing mail and coordinating with print services. Applies knowledge of department policies and procedures, and utilizes a general understanding of other department's functions. Maintains records, prepares forms, verifies information and resolves routine problems. May do some data-entry to retrieve and route documents to appropriate business area.
 
Role Characteristics
Performs a variety of duties requiring specific job skills
Follows general instructions or procedures
Limited authority to make decisions that go beyond established expectations and guidelines
For technical jobs, structured analysis and interpretations are required
Makes decisions that impact accuracy of data, utilization of equipment, and/or quality of output which ultimately impact cost/revenue
Applies knowledge to handle many problems independently but seeks guidance in highly complex situations
Applies basic PC skills
Typically, has at least 2+ yrs of related experience
 
Responsibilities:
Providing administrative support, data entry and various clerical duties; conducting research utilizing internal data and
outside research sources.; and accommodating the storage of records and documents.
 
Basic Qualifications:
1+ years of data entry experience
 
Warehouse conditions /Physical Requirements:
Must be able to lift and move boxes up to 35 pounds
Standing for a prolong period of time
Digital dexterity (i.e., ability to use a computer keyboard and toggle between various screens)
Perform repetition work requiring visual accuracy
Ability to sit, reach, grasp, lift, carry, bend, push and pull
 
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