Sign upLog in

Operations Account Support

American Carpet South

Passaic, New Jersey

Apply
JOB DETAILS
SKILLS
Accidental Death and Dismemberment (AD&D), Accounts Receivable, Accounts Receivable Processing, Administrative Skills, Chargebacks, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Email Technology, Financial Administration, Financial Management, Financial Operations, Follow Through, Life Insurance, Network Configuration Management, Operational Support, Organizational Skills, Purchase Orders, Spreadsheets, Time Management
LOCATION
Passaic, New Jersey
POSTED
30+ days ago

Description

Are you someone who finds satisfaction in making sure every detail is right, and nothing slips through the cracks? Do you thrive in a fast-paced operations environment where accuracy, follow-through, and clear communication keep everything running smoothly? ACS is looking for a detail-oriented Operations Account Support specialist to help manage the financial and administrative backbone of our installer network.
Welcome to ACS: Commercial & Residential Flooring Specialists, where your expertise meets a vibrant community!
 
At ACS, we’re more than just a flooring installation company; we’re a thriving community driven by our values. Grounded in four foundational principles— Say Yes, Own It, Do What You Say, and We Care —we foster a culture of unity, togetherness, and unwavering commitment.
As Operations Account Support, you will work closely with the Operations Account Lead to handle key administrative and financial tasks across waivers, installer payroll, purchase order tracking, accounts receivable, and chargebacks. Your precision and follow-through will directly support ACS’s ability to pay installers accurately, collect from partners on time, and keep operations running without a hitch.
Key Responsibilities: What You’ll Do
  • Monitor and manage the waivers inbox, upload waivers from installers, and create waivers for additional and older POs
  • Follow up on missing or incomplete waivers with installers, managers, and office staff
  • Review installer bills for accuracy across multiple regional divisions and ensure markdown guidelines are followed
  • Track and follow up on awaiting POs with The Home Depot for timely payment resolution
  • Validate and close out POs with proper documentation and generate weekly awaiting PO reports
  • Review ICB chargeback forms from THD stores, validate chargebacks, and coordinate authorization
  • Process daily A/R failed-to-close and A/R differences reporting
What Success Looks Like
  • Waivers are processed accurately and on time with no missing submissions falling through the cracks
  • Installer payroll is reviewed thoroughly and paid correctly across all divisions
  • Awaiting POs are followed up on consistently and resolved in a timely manner
  • Chargebacks and A/R items are processed accurately and within established guidelines
Who We’re Looking For
  • Experience in administrative, financial, or operations support roles
  • Comfort working with spreadsheets, tracking systems, and email-based workflows
  • Sharp attention to detail and a commitment to accuracy
  • A proactive communicator who follows up without being asked
  • Organized and able to manage multiple workstreams simultaneously
  • Someone who takes ownership and sees tasks through to completion
Benefits:
  • Medical, Dental, Vision
  • Vacation (Planned Time Off)
  • Sick/Personal (Unplanned Time Off)
  • Flexible Spending Accounts
  • Health Savings Account (HSA)
  • Commuter Accounts
  • 401k with Employer match (up to 4% employer match!)
  • Voluntary Short Term Disability
  • Company Paid Life Insurance and AD&D
  • Employee Assistance Program (EAP)
Ready to join ACS Flooring and contribute to our legacy of excellence? Apply today or visit our website to learn more. ACS — where your skills find a home, and our values shape a community.

About the Company

A

American Carpet South

About us

As a family owned business, customer service is vital to our success.

Since 1992, American Carpet South has built its reputation on a high level of customer service. So you can expect from us clear communication, attention to detail and a can-do attitude. Whether you have a tight deadline or a special request, our policy is simple: We like to say "Yes."

We take pride in our collective ability to overcome the many challenges and facets that flooring installations present. Our written policy states: In the event an employee believes they cannot say "Yes." they must go to their supervisor and present "the challenge." It is then up to that supervisor to satisfy the customer.

Our Services Residential Flooring Our expert installers are quick and accurate...right down to the clean up and vacuuming. Service and Installation We are used to installing on short notice, typically in one to two days. For our in stock carpets we can go from order to install with in 24 hours.

ACS Service Centers Albany NY, Baltimore MD, Bangor, ME, Berryville VA, Binghamton NY, Blakeslee PA, Boston MA, Buffalo NY, Cinnaminson NJ, Colchester VT, Fredericksburg VA, Henrietta NY, Hummelstown PA, Lakewood NJ, Landover MD, Londonderry NH, Massena NY, Mattydale NY, New Windsor NY, Ocean City MD, Old Bridge NJ, Orford NH, ,Passaic NJ, Springfield MA, Waterbury CT, West Haven CT, Westbrook ME, Pittsburgh PA, Erie PA

COMPANY SIZE
100 to 499 employees
INDUSTRY
Construction - Residential & Commercial/Office
FOUNDED
1992
WEBSITE
http://www.acsouth.com/

Resume Resources

Free Resume TemplatesFree Resume Builder