Operations Administrative Assistant

KEX Express well established domestically, is continuing our drive as the premier leader in the express delivery industry. We place great value on people: employees, customers, service partners, and the community and we have a strong belief in Corporate Values which brings a strong working relationship. There are many opportunities for employees to nurture and secure their growth and development in KEX Express If you believe that you have what it takes to succeed and grow with us then we want to talk with you. We are always looking for confident high-caliber individuals with passion.

Responsibilities:

• Responsible for export shipments document preparation such as B/L and AWB for each shipment
• Inspect outbound and inbound shipments when needed, and to meet TSA requirements
• Handle all outbound / inbound exceptional shipments from both internal and external customer inquiries, such as swapping label, locate the wanted shipments from detained shipments, shipment re-measurement etc.
• Familiar with computers and be able to use internal and external operations systems such as SISP, ITSM, ICMS, STMS, COS, MCS, HHT, WHHT etc.
• Ensure outbound / inbound shipments to be tendered meet cut-off time and airline / trucker/vendor ETD.
• Monitor vendor shipment processing status in data-wise and in person at vendor warehouse when needed.
• Work closely with the vehicle management team to coordinate with surface transportation to airports.
• Advise gateway management of any delays, problems and/or questioned any irregularities discovered within assigned transactions.
• Other warehouse duties assigned by gateway management.
• Perform admin duties including maintaining lost log, filing claims to carriers, and preparing supporting documents
• Preparation of all shipping documentation, and verification of all corresponding invoices, completeness and accuracy of all logistic documents
• Provide support to gateway procedures and inspect packages
• Monitor logistics systems and submit reports and exceptions to management
• Data entry, create, keep and update records in systems
• Resolve administrative problems by coordinating preparation of reports, analyzing data and identifying solutions
• Handle customer requests or problem shipments through tracing system effectively, and in line with KEX trace quality and productivity requirements
• Complete operational requirements by scheduling and assigning administrative projects

Qualifications:

• High school degree, college degree preferred
• 1 years related experience in the logistics/express/delivery industry
• Ability to perform all tasks thoroughly and effectively in a tight time frame and high level of accuracy
• Highly organized, able to prioritize and expedite to complete the job and meet all requirements
• Excellent verbal and written communication skills
• Intermediate Excel skills is required
• Team player, physical work may be required
• Able to operate pallet jack is a plus
• Bilingual in English and Chinese is highly preferred

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Logistics: 1 year (Required)
• Microsoft Excel: 1 year (Preferred)

Work Location: In person