Operations Analyst Accounts Payable
Job ID: 13525
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Operations Processing
Date Posted: Mar 3, 2026
Description
JOB TITLE : OperationsAnalyst - Accounts Payable
SALARY RANGE : $45,125 - $75,208
DEPT/DIV : Operations Processing
SUPERVISOR : Manager Accounts Payable
LOCATION : 333 West 34th Street, New York, NY 10001
HOURS OF WORK : 9:00 am - 5:30 pm (8 hours/day)
DEADLINE : Open until filled
*** This position is represented by the Transportation Communications Union (TCU) ***
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
SUMMARY :
The purpose of this position is to administer activities and process transactions for the Accounts Payable area.
RESPONSIBILITIES :
Gather, validate, and maintain data and other transaction inputs
Enter transactions in PeopleSoft and the service request management tool
Retrieve, index, and review scanned documents and forms
Provide satisfactory customer service by receiving, analyzing, researching, and seeking a resolution to assigned inquiries
Integrate across teams to document, research, and resolve basic issues and errors as assigned. Understand when to resolve or escalate to a supervisor
Perform/support cyclical processing and period-end activities
Complete assignments as delegated by the Supervisor
Comply with MTA and BSC policies, practices, and procedures
Understand the MTA and BSC vision, including how individual responsibilities fit into the long-term strategies
Track and report the status of work
Maintain an appropriate level of process, functional, and technical knowledge and participate in training to continue to develop such knowledge
Support other team members as appropriate
Ensure that all assignments are completed with the highest quality and within agreed-to Service Level Agreement guidelines and Key Performance Indicator targets
Adhere to the team budget
Identify and implement continuous improvement initiatives as assigned
Participate in user groups as necessary
Identify and document input to the knowledge management tool
KNOWLEDGE, SKILLS, AND ABILITIES
Required:
Possess specific work experience and knowledge in Accounts Payable
Working knowledge and use of PeopleSoft or related database software
Ability to process requests consistently with general supervision
Ability to assess problems and promptly resolve or identify an appropriate team to resolve
Strong oral and written communication skills
Strong interpersonal skills with the ability to work with and collaborate across the BSC at all levels within and outside the organization
Strong time management skills and the ability to manage individual assignments
Ability to work in a team environment
Strong attention to detail
Ability to handle sensitive situations and maintain a high degree of confidentiality
Preferred :
Understanding of MTA Finance policies, practices, and procedures
Familiarity with performance metrics andthe ability to meet identified targets
Working knowledge of service request management tools
Working knowledge and use of office productivity tools (e.g., MS Outlook, MS Office applications) and web-based applications
Shared Services experience preferred
EDUCATION AND EXPERIENCE :
Required:
High School Diploma or GED
One (1) year of work experience in Payroll, Accounting, Finance, HR, IT, Procurement, or an equivalent combination of education, training, and experience in data analytics.
Preferred:
OTHER INFORMATION:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
WAGE PROGRESSION:
Step 1 – New WP 60%
Step 2 – New WP 70%
Step 3 – New WP 75%
Step 4 – New WP 80%
Step 5 – New WP 85%
Step 6 – New WP 90%
Step 7 – New WP 95%
Step 8 – New WP 100%
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.