Operations Analyst

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, youll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Indiana Department of Correction (IDOC):

We promote public safety by providing meaningful, effective opportunities for successful re-entry. As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity, and professionalism.

Role Overview:

This position will provide oversight to data collection, analysis, forecasting, and interpretation of the Indiana Department of Correction Community Corrections Division. The Community Corrections Research Director will oversee the collection, organization, clean up, validatation, and other preparation of data sets for the Division. The Community Corrections Research Director will update and maintain a complex database of confidential information to ensure information is current and accurate. Programs such as SAS Visual Analytics, MS Excel, Oracle will be used to create reports. These reports are then used to identify agency baselines and improvement which in turn influences budget decisions. Reports for team members aid in on site audits and provide a visual understanding of population trends and agency needs. The incumbent is also responsible for envisioning, developing and providing innovative data management improvement strategies.

Salary:

The salary for this position traditionally starts at $67,314.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Analyze business processes, business rules, methods of data acquisition and data application for advancement of business practices, operational performance enhancement and resource allocation.
• Preside over methodic, non-routine examinations of office specific data through advanced analysis routines, queries, and scripts.
• Present the findings/recommendations through the development of custom reports, charts and maps.
• Work with Information Technology on the administration of analysis packages including data loading/unloading, error message interpretation, SQL statement development, script updating, mass editing of datasets and software database performance analysis.
• Manage all the activities of subordinates including interviewing/selecting applications, assigning work, scheduling training, evaluating, and administering disciplinary action.
• Investigate new/existing technologies and business practices for practical and feasible implementation into divisional workflow and work with Information Technology for implementation.
• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What Youll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Broad knowledge of operational, mathematical, analytical and/or statistical research techniques.
• Broad knowledge of multiple regression or multivariate analysis, measurement and testing, and interview methods and questionnaire design.
• Ability to communicate and coordinate technical needs.
• Ability to understand and comprehend instructions dealing with technical and abstract theories.
• Ability to determine proper research methods to use, collect appropriate data and draw conclusions.
• Extensive knowledge of the agency mission and administrative policies.
• Extensive knowledge of computer and software programs and the ability to utilize these skills.
• Ability to take abstract concepts and formulate physical models.
• Effective communication skills.
• Excellent problem solving and analytical skills.
• Ability to research and document findings.
• Ability to formulate sound recommendations and make appropriate decisions with consideration of potential impact on agency/division statewide.
• Ability to effectively prioritize a variety of projects/functions.
• Ability to establish and maintain effective working relationships with all levels of management.
• Ability to work independently.
• Ability to organize thoughts and ideas in a logical manner.
• Ability to plan and organize the work of other employees.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 on election years

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.