Kforce Inc. logo

Operations Analyst

Kforce Inc.
  • Kansas City, MO
  • $20–$30
2 days ago

Job Description

Kforce's client in Kansas City, MO is seeking an Operations Analyst. This is a staff-level administrative and project support role focused on customer outreach, data entry, reconciliation, and maintaining sensitive information within company systems. Responsibilities:
  • Support a business carve-out initiative from a larger organization
  • Contact customers to update remittance and payment information
  • Handle sensitive financial information with discretion and accuracy
  • Maintain data integrity and confidentiality
  • Process and update customer records within an ERP system
  • Reach out to customers to complete required documentation
  • Follow provided call scripts and document interactions
  • Respond to customer questions and provide basic support
  • Track responses and maintain accurate records
  • Manage follow-up activities resulting from customer communications
  • Assist with rebilling and invoicing efforts
  • Perform reconciliation activities and resolve discrepancies
  • Conduct outbound customer outreach as needed

Requirements:

  • Customer service experience
  • Attention to detail
  • Administrative support experience
  • Communication skills
  • Organization & time management skills
  • Microsoft Office experience
  • Ability to work independently
  • Experience handling confidential information
  • Prior data entry, administrative, customer service, or operations support experience
  • Strong communication and organizational skills
  • Ability to work independently in a fast-paced environment

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


Numbers & Facts

LocationKansas City, MO
IndustryFinancial Services
Salary$20–$30
Company Size1,000 to 1,499 employees
Year Founded1962
Websitehttp://www.kforce.com/

About Company

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

Skills

  • Administrative Skillsunmatched
  • Billingunmatched
  • Business Supportunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Data Qualityunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Information Technology & Information Systemsunmatched
  • Legalunmatched
  • Microsoft Officeunmatched
  • Operational Auditunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Reconciliationunmatched
  • Record Keepingunmatched
  • Short Messaging Service (SMS)unmatched
  • Time Managementunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder