Operations Analyst

California Correctional Health Care Services

Sacramento, CA

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JOB DETAILS

SALARY

$3,861–$4,839

SKILLS

Administrative Skills, Americans with Disabilities Act (ADA), Analysis Skills, Auditing, California Public Employees Retirement System (CalPERS), Centralized Operations/Management, Communication Skills, Contract Analysis, Contract Management, Contract Processing, Cross-Functional, Customer Support/Service, Data Analysis, Decision Support, Disability Accommodations, Documentation, Equal Employment Opportunity (EEO), External Audit, Federal Grants, Government, Human Resources, Internal Audit, Maintain Compliance, Microsoft Excel, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Multitasking, Operational Audit, Operational Support, Operations Management, Organizational Skills, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Project/Program Coordination, Public Health, Purchasing/Procurement, Record Keeping, Regulations, Regulatory Compliance, Reimbursement, Risk Management, Time Management, Training Program, Website Management, Writing Skills

LOCATION

Sacramento, CA

POSTED

Today

This position supports the California Department of Public Health's (CDPH) mission within the Office of Compliance (OOC) by providing administrative and operational support to ensure efficient program operations.

Under the direction of the Support and Accountability Unit (SAU) SupervisorI, the Operations and Personnel Analyst coordinates contract and procurement activities, supports personnel and hiring processes, tracks and monitors compliance requirements, and maintains accurate records and documentation. The incumbent serves in a liaison role with internal staff, Human Resources, control agencies, and external partners to support program functions and ensure timely completion of work.

The position also supports training compliance tracking, web content updates including accessibility requirements, Disability Advisory Committee (DAC) activities, and telework program coordination, while performing additional related duties as needed.

Please use this link to take the Analyst I:

In July 2025, the State of California implemented the Personal Leave Program (PLP)2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the Duty Statement .

Working Conditions

Telework Information

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH's Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee's designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

ANALYST I

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details Job Code #:
JC-520128

Position #(s):
580-015-5157-001

Working Title:
Operations Analyst

Classification:
ANALYST I $3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California's diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The CDPH Office of Compliance (OOC) leads department-wide efforts to ensure accountability, integrity, and the department's compliance with state and federal requirements. The OOC administers the department's internal audit program, facilitates external audit activities, conducts whistleblower investigations, and subrecipient audits of various federal grant funds. The OOC also manages the department's Equal Employment Opportunity Program and Workplace Violence Prevention Program, and conducts investigations related to discrimination, harassment, workplace violence, retaliation and denials of reasonable accommodations. The office also supports enterprise risk and compliance management activities for the department. The Support and Accountability Unit (SAU) within the OOC provides centralized administrative and operational support to ensure effective coordination and execution of activities across the OOC.

"The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year."

"CDPH is an E-Verify Employer"

Department Website:

Special Requirements
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (520128) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application . Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/15/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health
CCAU Mailing
Attn: Classification & Certification Unit
P.O. Box 997378
MS 1700-1702
Sacramento , CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health
CCAU Drop Off
Classification & Certification Unit
1615 Capitol Avenue Suite 73.430

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications -
Please see Statement of Qualifications instructions below at end of posting . Any applications received that do not provide a written response to the SOQ may be rejected .

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Proficiency with Microsoft 365 tools (e.g., Excel, SharePoint, Teams, Word, etc.)
Experience analyzing data and information to assess issues and provide recommendations to support informed decision-making
Strong written and verbal communication skills, including the ability to clearly communicate requirements and provide support cross-functional teams.
Strong organizational skills with the ability to manage multiple priorities, track deadlines and ensure accuracy of work.
Ability to serve in a liaison and coordination role, working efficiently with internal staff, external partners, and control agencies.
Experience coordinating personnel, contract and procurement, training and other program-related activities in a fast-paced environment.
Experience updating and maintaining web content, including ensuring accuracy, accessibility, and compliance with Americans with Disabilities Act (ADA).

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website:
Human Resources Contact:
Human Resources Division
(916) 445-0983
apply@cdph.ca.gov
Hiring Unit Contact:
Nicole Greenwood
(279) 356-8336
Nicole.Greenwood@cdph.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 445-0938

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications (SOQ)

PLEASE NOTE: Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications. Simply copying and pasting your resume will also not be accepted. Applications received without an SOQ may be rejected.

To be considered for this position, interested candidates must submit a Statement of Qualifications (SOQ). The SOQ must adhere to the following formatting and content requirements:

Maximum of two typewritten pages.
Use Arial 12-point font and 1-inch standard margins.
Include your first and last name in the top middle of the first page only.
Number and list each question.

1. Describe the roles and responsibilities you have had in the following areas:

Analytical and/or technical
Clerical and/or customer service

For each area, please include the job(s) in which you performed these duties and length of time spent in each job, including start and end dates (month and year) and your level of responsibility. If you have academic education from an accredited college or university, provide a brief timeline including the number of units obtained. If your experience is in the Analyst I classification, please specify your range.

2. Describe your experience coordinating administrative or operational program activities in a liaison or coordinator role, including how you worked with internal and external partners to support program needs.

3. Describe your experience supporting administrative functions such as personnel processes, contract or procurement activities, updating web content, or other program operations, including how you ensured accuracy, completeness, and timeliness.

4. Describe your experience tracking requirements, monitoring progress, and ensuring completion of assignments in alignment with established policies or deadlines.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

About the Company

California Correctional Health Care Services

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