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Operations and Administration Manager (US-Based Remote)

SeedTrust

Fully Remote, PA(remote)

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
APICS (Association for Operations Management), Administrative Management, Administrative Skills, Best Practices, Budget Reporting, Budgeting, Communication Skills, Conferences, Detail Oriented, Follow Through, Fundraising Program, Leadership, Multitasking, Nonprofit, Operations Management, Organizational Skills, Process Development, Process Improvement, Record Keeping, Reimbursement, Standards Development, Support Documentation, Systems Scalability, Team Lead/Manager, Time Management, Volunteer Management
LOCATION
Fully Remote, PA
POSTED
30+ days ago
About SEEDS
SEEDS is a mission-driven nonprofit organization focused on defining standards and promoting ethical practices for egg donation and surrogacy programs.  SEEDS provides a voluntary, industry-led framework of standards, education, and accountability that helps protect intended parents, surrogates, and donors while elevating professionalism and best practices across agencies and allied providers.

About the Role
SEEDS is seeking a thoughtful, organized, and relationship-centered operations leader to help strengthen the organization during an important period of transition and growth. The Operations and Administration Manager will oversee day-to-day operations and build the structure, systems, and follow-through needed to support SEEDS’ continued growth.

This person will serve as a key operational partner to the Officer Team, helping turn priorities into action, improve coordination across committees and volunteers, and create sustainable processes that keep the organization running smoothly. The ideal candidate is highly self-directed, comfortable taking direction, calm in a dynamic environment, and skilled at building relationships, representing the organization professionally, and earning trust over time.

What You Will Do

Lead day-to-day operations
  • Oversee core administrative and operational workflows to ensure strong execution and follow-through
  • Build and improve systems, processes, and documentation that support consistency, efficiency, and scalability
  • Maintain operational continuity across leadership transitions, committee changes, and evolving organizational priorities
  • Assist with budgeting, reporting, reimbursements, and spending workflows in partnership with financial leadership

Drive coordination and organizational follow-through
  • Serve as a central point of contact for internal and external inquiries, directing items to the appropriate leaders or groups
  • Keep priorities, timelines, and action items moving across teams, committees, and leadership
  • Prepare clear written and verbal operational updates, summaries, and recommendations for the Officer Team on progress, committee activity, risks, and upcoming priorities
  • Maintain records, trackers, and shared systems that improve visibility and accountability across the organization
  • Work closely with the Office Administrator, Volunteer Coordinator, Treasurers, committee leaders, and Officer Team to support aligned execution.
  • Support volunteer engagement and coordination through strong communication, scheduling, and workflow tools
Represent SEEDS and exercise sound judgment
  • Represent SEEDS professionally at conferences, events, and other external functions as needed
  • Build strong relationships with stakeholders, partners, and the broader community
  • Operate effectively within a board-governed environment, maintaining appropriate boundaries between governance and operations
  • Handle sensitive information with professionalism, discretion, and integrity

What We Are Looking For
  • 5+ years of experience in nonprofit operations, association management, organizational administration, program operations, or a similar role
  • Experience building structure, improving workflows, and creating scalable systems in organizations navigating growth, change, or transition
  • Ability to work independently while also taking direction and adapting to evolving priorities
  • Strong communication and relationship-building skills, with the ability to work effectively across leadership, boards, committees, volunteers, and other stakeholders
  • Strong organizational skills and attention to detail across multiple projects, deadlines, and competing priorities
  • Comfort supporting budgeting, reimbursements, invoice tracking, and reporting workflows
  • Sound judgment and discretion in handling sensitive information and navigating complex stakeholder dynamics
  • Confidence representing our organization externally and building trusted relationships within the broader community
Preferred Qualifications
  • Experience in this field or a closely related nonprofit or membership-based organization
  • Experience working with boards, committees, or volunteer-led teams
  • Experience representing an organization externally through conferences, events, or partnerships
  • Familiarity with nonprofit budgeting, reporting, and administrative operations
  • Experience improving processes, systems, and organizational coordination

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