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Operations Associate

Impilo

Phoenix, AZ

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JOB DETAILS
SKILLS
Continuous Improvement, Detail Oriented, Documentation, High Reliability, Logistics, Operations Processes, Order/Customer Fulfillment, Organizational Skills, Product Support, Quality Metrics, Regulations, Regulatory Compliance, Safety Compliance, Safety Standards, Service Level Agreement (SLA), Standard Operating Procedures (SOP), Warehousing
LOCATION
Phoenix, AZ
POSTED
5 days ago
Job Summary:

We are hiring Care Logistics Specialists to execute precise, repeatable workflows in a high-accountability warehouse environment. This role is responsible for the accurate assembly, kitting, and handling of products that directly support in-homecare delivery.

This is not a general warehouse role. Success in this position requires strong attention to detail, strict adherence to standard operating procedures (SOPs), and a commitment to quality, compliance, and reliability.

What You'll Do
  • Execute assembly and kitting workflows with a high degree of accuracy and consistency
  • Follow detailed standard operating procedures (SOPs) and work instructions without deviation
  • Meet defined service level agreements (SLAs) for speed, accuracy, and throughput
  • Perform quality checks to ensure all orders meet compliance and operational standards
  • Maintain organized, clean, and compliant workstations
  • Accurately handle inventory, materials, and documentation
  • Escalate discrepancies, defects, or process issues immediately
  • Support continuous improvement of workflows and operational processes

What This Role Requires
  • Ability to follow multi-step written and verbal instructions with precision
  • Strong attention to detail and commitment to error-free execution
  • Consistent adherence to compliance, safety, and regulatory standards
  • High reliability: attendance and punctuality are critical
  • Ability to work in a structured, process-driven environment
  • Comfort working at a steady, efficient pace for extended periods
  • Ability to work independently while maintaining team alignment

Performance Expectations

Success in this role is defined by:
  • High accuracy in assembly, kitting, and order fulfillment
  • Consistent achievement of productivity and SLA targets
  • Strict adherence to SOPs, compliance standards, and safety protocols
  • Professional conduct and positive contribution to team environment

This Role Is NOT a Fit If You:
  • Struggle with attendance or punctuality
  • Prefer unstructured or loosely managed work environments
  • Rely on frequent phone use during working hours
  • Have difficulty following detailed instructions or standardized processes
  • Are not comfortable being held accountable to performance and quality standards

Why Join
  • Work in a high-performance, process-driven environment
  • Be part of a team that directly supports care delivery and operational excellence
  • Clear expectations, structured workflows, and opportunities for growth
  • Opportunity to advance into senior and supervisory roles based on performance

    We hire individuals who take pride in doing things the right way, every time. If you are detail-oriented, reliable, and committed to high standards, this is a strong fit. If not, this role will not be a match.

Department Warehouse Operations Role Operations Associate Locations PHX

About the Company

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Impilo

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