Operations Associate - Valley River Ctr

JC Penney

Eugene, OR

JOB DETAILS
SKILLS
Click Through Rate (CTR), Customer Experience, Customer Support/Service, Loading/Unloading, Merchandising, Order/Customer Fulfillment, Organizational Skills, Pricing, Product Safety, Retail, Safety Process, Shipping/Receiving, Team Player
LOCATION
Eugene, OR
POSTED
2 days ago

The Operations Associate creates an exceptional customer experience by performing essential store operations early each morning.

  • Customer Service: Assisting customers promptly and confidently throughout the store.
  • Pricing & Signage: Quickly updating prices and signs on merchandise.
  • Replenishment: Restocking merchandise based on customer needs to ensure product availability.
  • Receiving Merchandise: Unloading trucks and organizing stock in the backroom.
  • Backroom Standards: Maintaining a safe, clean, and organized stock area.
  • Omnichannel Support: Contributing to services like BOPIS, Ship from Store, and online order fulfillment.
  • Merchandise Strategy: Executing merchandising plans to enhance presentation and customer experience.
  • Learning & Development: Absorbing new information on products, safety, and store processes.

  • Core competencies include results-driven decision making, ownership of customer service, proactive improvement, and retail experience of 1-2 years.

    Benefits include competitive pay, discounts, paid holidays, and opportunities for growth. The role emphasizes teamwork, efficiency, and delivering a welcoming shopping environment.

About the Company

J

JC Penney

We share a passion for serving customers, supporting our communities and making JCPenney the best retailer for all families. As a Company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. After all, JCPenney is more than a destination for style and value, it’s a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

JCPenney emerged more than 100 years ago as a small mercantile store serving families on the American frontier in the Old West. Today, we’re still pioneering new frontiers by challenging the old rules of retail and creating a shopping experience that merges the intimacy of a traditional store with the digital conveniences of personal technology.

Today, JCPenney is one of the nation’s largest apparel and home retailers with over 860 stores across the United States and Puerto Rico, and a powerful e-commerce site, jcp.com. The retail landscape is more competitive than ever, creating new opportunities to differentiate and streamline our business. With 98,000 hard-working associates around the globe, we have the talent and determination to succeed and be the best retailer for American families.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1902
WEBSITE
https://www.jcpenney.com/