Operations - Carrier Relations Representative - Cabool

Job Summary: The Carrier Relations Representative is responsible to prepare and process daily and weekly invoices from carriers for payment. This position will assist the Carrier Relations Supervisor with other carrier related dutiesEssential Job Functions:Audits all carrier paperwork and trip information against dispatch for payment purposes.Posts all carrier pay, including but not limited to the following: mileage pay, miscellaneous pay for trips, hourly and/or daily pay, any other special payAudits payment information weekly to ensure accuracyFollows company policies regarding carrier payCultivates and sustains professional relationships with carriers and logistics teams, handling matters related to policies, paperwork training, and addressing issuesAssists carriers with inquiries on payment, paperwork, and other payment-related needsAssists with carrier onboarding and maintaining carrier paperwork and filesSupport other departments in locating paperwork, auditing, research, and contacting carriersTrack payments and deductions and ensure deductions go into the correct GL accountsBalance general ledger accounts for accounting departmentWork closely with accounting department to resolve issuesRecord keeping of weekly payments for reporting purposesAssists with the indexing/scanning departmental duties when neededPerforms other related duties as assigned

Qualifications:Required:High school diploma or equivalentValid Driver's license in state of residency with acceptable driving recordMust be able to pass a pre-employment drug test and submit to the company random drug and alcohol programCommunicate effectively and professionally with all levels of internal and external staffManage multiple tasks independently to meet deadlinesProficiency in basic computer skills including Microsoft Office applications specifically Excel, Google Workspace, and 10 keyAbility to learn and adapt to new technology relating to office practices and proceduresMaintain confidentiality of sensitive informationAbility to plan, organize, and prioritize workExcellent organizational skills and attention to detailAbility to thrive in a fast-paced and ever-changing environmentPreferred:Associate degree in finance, accounting, or related field2+ years experience in customer service or office administration

Physical Requirements:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must be able to remain in a stationary position for extended period. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds.

Work Environment: The duties of this job are performed primarily in an office environment and occasionally, in a commercial motor vehicle terminal operations environment thereby experiencing some minor to moderate level of noise due to office/CMV equipment. Exposure to various climate conditions, fumes, dust, odors, oil/grease, and gasses.