Operations & Client Analyst

As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home.

Care at Somatus goes beyond treatment. Through a whole‑person approach, we deliver outcomes‑driven integrated care and show up #SomatusStrong for our patients and teammates. We partner closely with health plans, health systems, and provider groups to support patients with, or at risk of developing, cardio, kidney, metabolic, or other chronic conditions.

We hire the brightest and boldest — talent driven by purpose and impact. Since our founding in 2016, our growth trajectory isn’t just a milestone — it’s a signal. Our leadership values culture and leads with intention as we remain dedicated to driving clinical excellence. 

Does this sound like you? Keep reading.

How We’ll Support You:
We offer 25+ health, growth, and wealth work perks to help teammates be the best version of themselves, including:

• Subsidized personal healthcare coverage: Medical, Dental & Vision, plus Wellness programs
• Paid Time Off: Flexible PTO
• Professional development: CEU and tuition reimbursement

• Lead ad-hoc and analytic projects in support of our Operational, Customer Success, Clinical, and Finance teams, including investigative analyses, reporting, and developing recommendations based on insights gleaned through our data
• In Operations, focusing on partnering with our operations team on analytics to help reduce unnecessary utilization, total cost of care (TCOC) and MLR
• In Customer Success and Reporting, ensuring resiliency in our ability to deliver analytic insights and reporting to our clients
• Create, monitor, and report on operating KPIs in areas including, but not limited to, member engagement, utilization outcomes, field team efficiency, workflow adherence, process metrics, home visit scheduling and execution, and call center operations
• Extract, clean, analyze, and summarize data and create ad-hoc and recurring reports using tools such as SQL, Python, R, Microsoft PowerBI, and Microsoft Excel
• Develop and test hypotheses through rigorous problem solving and iterative analytic analysis
• Develop internal and client-facing reports from insights generated from our data analyses
• Clearly synthesize and communicate the implications of analyses for internal and external stakeholders
• Create a culture of data fluency by educating stakeholders on the use of our data and reports
• Work both collaboratively across Somatus’ teams as well as autonomously when needed
• Demonstrate leadership potential by successfully managing projects of increasing scope and complexity
• Collaborate with our data engineering partners to create the data and technical infrastructure to support ongoing operational reporting
• Maintain high standards of quality and integrity

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Qualifications:  

• BS/BA degree in a STEM or similarly quantitative field, such as Computer Science, Engineering, Economics, Finance, or a healthcare-related field with an emphasis on quantitative skills
• 1-3 years of experience working with data in a Healthcare environment
• Ability to query databases and interpret data structures, tables, and views
• At least 2 years of experience conducting data analyses in SQL, Python, and/or R, or equivalent education covering similar topics

Preferred Qualifications:

• Master’s or equivalent in a quantitative field such as statistics, mathematics, economics, or other healthcare related fields (MS, MPH, MBA, etc.)
• Experience in healthcare industry and strong knowledge of medical coding systems
• Experience using business intelligence reporting suites (e.g., PowerBI, Tableau)

Knowledge, Skills, and Abilities: 

• Strong approach to conceptual problem solving and analytical approaches
• Effective written and verbal communication skills and ability to present findings to stakeholders