Operations & Client Coordinator - Electrical Contractor (QSI)

We’re looking for a reliable, detail-oriented Office Administrator to help keep daily operations running smoothly. This role supports management, handles client communication, organizes scheduling, and assists with billing and project documentation. The ideal candidate is organized, proactive, and comfortable wearing multiple hats in a fast-moving environment.

Requirements:

• 2+ years experience in construction, electrical, or service-based business
• Experience with estimating/invoicing software (Joist, QuickBooks, or similar)
• Strong written and verbal communication skills
• Ability to manage multiple projects and deadlines
• Highly organized and detail-oriented
• Experience working with high-end residential or design clients preferred

Responsibilities:

• Prepare and send estimates and invoices
• Follow up on outstanding payments
• Coordinate scheduling with field technicians
• Communicate with clients, designers, and contractors
• Assist with material ordering and job tracking
• Maintain organized records of jobs and client communications
• Answer phones, emails, and messages; provide excellent customer service.
• Schedule service calls, installations, and job site visits.
• Create, update, and track estimates, invoices, and work orders.
• Maintain organized digital and physical files (contracts, permits, receipts, etc.).
• Assist with payroll processing, timesheets, and vendor payments.
• Coordinate with technicians and management for daily job assignments.
• Order materials, track deliveries, and maintain supply inventory.
• Handle basic bookkeeping tasks and update CRM or project management software.
• Prepare COIs, job packets, and compliance documents when needed.
• Perform general office duties such as scanning, filing, and managing calendars.

Quality Service & Improvements, LLC (QSI) is a rapidly growing electrical and contracting company based in South Florida, specializing in luxury residential, commercial, and marine projects. Our team delivers high-end electrical work, lighting installations, smart-home systems, and specialty services for homeowners, builders, designers, and yacht owners who expect top-tier craftsmanship.

What sets us apart is our attention to detail, professionalism, and pride in the work we do. We handle everything from full electrical renovations and panel upgrades to custom lighting designs, marine electrical repairs, and complex troubleshooting. Our projects range from high-rise condos to waterfront estates, boutique commercial spaces, and major yacht installations.

We’re a family-oriented company with a strong commitment to quality, communication, and long-term relationships. As we continue to expand, we’re building a team of reliable, motivated professionals who care about doing great work and growing with us.