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Operations Control Specialist – Critical Field Services

EOLA Power

Miami, Florida

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JOB DETAILS
SKILLS
Adobe Product Family, Amusement Parks, Communication Skills, Construction, Customer Escalations, Customer Support/Service, Dental Insurance, Disability Insurance, Emergency Management, Establish Priorities, Government, Hospital, Leadership, Life Insurance, Logistics, Maintenance - HVAC, Microsoft Product Family, Network Operations Center, On Site Support, Operational Support, Operations Control, Resolve Customer Issues, Sales/Support Engineering (SE), Schedule Development, Time Management, Travel Planning, United States Military, Vision Plan
LOCATION
Miami, Florida
POSTED
19 days ago
We are EOLA Power, Florida's leading provider of UPS and battery system services, supporting hospitals, government, theme parks, and mission-critical facilities. Our Operations team is the command center that keeps our field engineers aligned, and our clients powered.
 
We’re hiring a sharp, detail-driven Operations Control Specialist to elevate our scheduling, logistics, and dispatch. This role is not clerical, it’s high-accountability operations control. You’ll manage emergencies, juggle complex calendars, and make decisions that directly impact critical infrastructure.

 

What You’ll Do
Operations Control
  • Directly manage scheduling, dispatch, and coordination of Field Engineers across the country.
  • Prioritize emergencies and guarantee contractual response times are met.
  • Coordinate travel, equipment, and client deadlines under pressure.
  • Act as the central hub between clients, engineers, and internal departments.
  • Escalate and solve client issues quickly and professionally.
Operational Support
  • Draft and issue service quotes based on field recommendations.
  • Compile and finalize Field Service Reports for client delivery.
  • Track parts and equipment tied to service jobs.
  • Support cross-department projects and ensure deadlines are met.
What You Bring
  • 3+ years in operations scheduling, crew coordination, or dispatch (airline, airport, utilities, construction, HVAC, service, or similar).
  • Proven ability to handle real-time logistics and emergencies with multiple moving parts.
  • Strong judgment, prioritization, and communication skills in high-stakes environments.
  • Comfort with complex calendars, service ticketing, and job costing.
  • Tech fluency: Microsoft 365, Adobe, ChatGPT, Grok and service/work order systems.
  • Bonus: Exposure to electrical, HVAC, UPS, or facilities service industries.
  • Detail-obsessed, you don’t let things slip through the cracks.
Why Join EOLA Power
  • Base salary $65,000–$75,000
  • 401K with matching
  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • Short/Long-Term Disability + Life Insurance
  • Professional development + growth path to Operations Leadership
  • Up to $300/month non-taxed incentive for after-hours phone service (emergency only)
  • Monday–Friday, 8:00 AM–5:00 PM | In-office, Miami/Doral 
What Makes This Different
This is not trucking dispatch. This is not clerical admin. This is operations control for mission-critical clients: VA hospitals, Disney, the U.S. Military, utilities, and major data centers. You’ll be in the seat that keeps Florida’s critical infrastructure running.
 
If you thrive in a fast-paced control environment like airlines, airports, or utilities — and you want ownership, challenge, and growth — this is where you belong.

 

About the Company

E

EOLA Power

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