Operations Coordinator

Sightpath Medical Inc.

Bloomington, MN

JOB DETAILS
LOCATION
Bloomington, MN
POSTED
30+ days ago
If you enjoy a fast-paced, rewarding career, this position is for you! Sightpath Medical is the premier cataract and LASIK mobile services provider in the U.S. We strive for excellent customer service and share the common goal of providing high quality ophthalmic services and products to doctors and facilities across the country. We have the following opening in Bloomington, MN for an Operations Coordinator. The Operations Coordinator is responsible for scheduling and providing operational support for Sightpath's customers. This position provides logistics support to all field staff, managers, and sales team. Key responsibilities include: Logistical Support * Work with assigned customers to coordinate surgery dates. * Research and analyze service routes to ensure compliance with DOT regulations and identify most cost efficient service routes. * Ensure assigned customer demographic information is accurate and maintained in the database Customer Service * Main point of contact for customer questions and concerns. * Drive customer retention by providing additional support when needed. * Work collaboratively with marketing to provide standardized practice development tools Qualifications * Excellent customer service and customer relationship building skills. * Strong multi-tasking skills a MUST. * Demonstrated problem solving and strategic/critical thinking skills. * Handles emergencies calmly and logically, ensuring appropriate communications to involved and required parties. * Proactive and high energy individual with great attention to detail. * Self-directed, energetic, motivated and able to adapt to a changing environment. * Able to manage own time and to set priorities. * Able to work well in a team environment and be an integral team player. * Knowledgeable in computer skills specifically all aspects of Microsoft Office * Good verbal and written communication skills. SIGHTPATH is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age (40 and over), national origin or ancestry, physical or mental disability, genetic information or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

About the Company

S

Sightpath Medical Inc.

At Sightpath, our goal is to make state-of-the-art technology and services an economic possibility wherever and whenever they are needed. Sightpath mobile and fixed-location solutions enable ophthalmologists and healthcare facilities to provide better, more convenient care to their patients.

We are the leading U.S. provider of ophthalmic services for cataract and refractive surgery. More than 250 Sightpath employees serve hundreds of surgeons and facilities in both rural and urban communities across the country. We have earned their trust through the quality of our equipment, the skill of our technologists and engineers, and the dedication and responsiveness of our staff.

We Believe: 

  • Our mission is to deliver outstanding customized services, preferred technologies and breakthrough products that significantly enhance the ability of physicians and facilities to improve and restore the vision of patients.
  • We are committed to our employees and provide them with tools and training needed to be the best in the industry.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Employee Referral Program, Flexible Spending Accounts, Employee Events, Transportation Allowance, Vehicle Allowance, Work From Home, Life Insurance, Merchandise Discounts, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K
WEBSITE
http://www.sightpathmedical.com