Operations Coordinator

Operations Coordinator

Salary

Depends on Qualifications

Location

Richland County, SC

Job Type

FTE - Full-Time

Job Number

191093

Agency

Office of Regulatory Staff

Opening Date

07/28/2026

Closing Date

8/12/2026 5:00 PM Eastern

Agency Specific Application Procedures:

Online application is preferred.

Class Code:

UA45

Position Number:

60024927

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

Unclassified

EEO Statement

Equal Opportunity Employer

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits

Job Responsibilities

The South Carolina Office of Regulatory Staff (ORS) represents the public interest of South Carolina in utility regulation for the major utility industries - electric, natural gas, telecommunications, water/wastewater, and transportation - before the Public Service Commission (PSC), the court system, and state and federal regulatory bodies. Additionally, the ORS houses the state's Energy Office, Broadband Office, Equipment Distribution Program (EDP), and has responsibility for oversight of railroad safety and natural gas pipeline safety in South Carolina.

This position will provide support to the Energy and Water Operations divisions and Consumer Services division. Job duties include:

• Coordinate, monitor and track business processes and procedures. Troubleshoot and resolve internal/external challenges. Facilitate timely workflows to ensure deadlines are met. Serve as the point-of-contact for logistics and communications. Develop, modify, and train division personnel in business processes and procedures.
• Manage the internal workflow and schedule of testimony, comments, reports, correspondence and studies to be filed with the PSC, other agencies, and the SC General Assembly. Maintain electronic files, archives, and website content to ensure access to applicable ORS documents. Review, edit, draft testimony and correspondence, as needed. Update PSC-required compliance forms, route utility compliance filings, and file documents with the PSC, as needed.
• Develop and maintain processes to regularly review and update divisions website content. Coordinate website content updates and secure necessary approvals. Maintain and monitor Microsoft Dynamics to ensure utility information is accurate. Maintain SharePoint document management standards. Administer access and facilitate file sharing with internal and external entities through Progress ShareFile.
• Coordinate travel arrangements, secure meeting spaces, and manage shared calendars for division personnel. Manage office resources, process invoices, purchase requests, and travel reimbursements. Assist supervisors with training and onboarding of new division employees. Manage records retention in accordance with state rules and regulations.
• Develop and maintain processes to gather and review quarterly and annual key performance metrics for divisions. Assist in analytical research, compliance monitoring, writing, and editing. Monitor and report on legislative actions that impact utility regulation.

South Carolina is a great place to live and work! The State of South Carolina offers its employees generous benefits and a healthy work-life balance.

FOR YOU, YOUR FAMILY, AND YOUR FUTURE

15 days sick leave

15 days annual leave

13 paid holidays

Paid parental leave

Military leave

Health coverage including prescriptions

Dental

Vision

Life insurance

Long-term disability

Flexible spending accounts

Adoption assistance

Retirement plan

Supplemental retirement savings plan

Minimum and Additional Requirements

• Bachelors degree and at least ten years of related experience.
• Proficiency in Microsoft Office suite - Word, Excel, PowerPoint, Outlook.
• Strong organizational skills with the ability to manage competing priorities and deadlines.
• Ability to work independently while also fostering strong professional relationships.
• Effective written and oral communication skills.

Preferred Qualifications

Experience in a legal setting or paralegal certification is desirable. Experience or working knowledge of Adobe Acrobat Pro, Microsoft SharePoint and Dynamics, and Progress ShareFile preferred. Knowledge of public utility regulation is helpful.

Additional Comments

• Position may require travel and occasional weekend/after-hour work.
• Must possess a valid drivers license.
• All ORS employees are required to attend ethics training annually for continued employment.
• All ORS employees are prohibited from owning equity in regulated utilities.
• Work hours are Monday-Friday, 8:30 am - 5:00 pm.
• Remote work is not available, and employees work in-office at 1901 Main Street, Columbia, SC 29201.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Employer State of South Carolina

Agency Office of Regulatory Staff Address 1901 Main Street

Suite 1500

Columbia, South Carolina, 29201

Phone 803-737-0800

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.