The OperationsCoordinator (Ops Coordinator) plays a vital role in supporting operational excellence across the clinical enterprise. The Ops Coordinator will troubleshoot a range of IT issues,assist in asset tracking for onboarding/offboarding staff, and collaborate with department vendors.
This position is also responsible for coordinating the facility onboarding/offboarding process, including distributing all related communications. Inaddition,theOpsCoordinatorwillprovideEMRsupportand reporting, and other duties as assigned.
Assist in troubleshooting a range of IT issues (MS Office suite, EMR systems, Apple products, etc.) with offsite & onsite employees, and aid in managing the workflow of support tickets to the IT helpdesk.
Collaborate and communicate effectively with all onsite and offsite employees, vendors, and client facilities, including providing guidance on operational processes to offsite clinical staff.
Track and manage vendor invoices to ensure accuracy in billing.
Coordinateandmanagethecompletionofweeklyandmonthlycollaborative agreement QA reviews.
Assist in designing and maintaining clear operational processes and guides to ensure consistency of operations.
Coordinate project activities and track progress to ensure timely completion.
Analyze operational data and provide insights for decision-making.
Assist with clinician licensing as needed.
Collaboratewith President & COOandentireOpsteamonspecialprojects.
Performotherdutiesasrequired.
TheOpsCoordinatoragreestoworkasreasonablyscheduledbyCompany
ServicesprovidedbytheOpsCoordinatorshallbeperformedattheCompany’s corporateoffice.
| Location | Crown Point, IN |