Operations Coordinator / Customer Service

Mars Plastics
  • Providence, RI
  • $18–$22 Per Hour
  • Full-time
16 days ago

Job Description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

Customer Service & Operations Coordinator


Pay: $18.00–$22.00 per hour (based on experience)
Location: Mars Plastics / 40 Agnes Street Providence, RI
Job Type: Full-time


About Us:
We are a growing injection molding company focused on quality, reliability, and strong customer relationships. We are looking for a detail-oriented and organized individual to join our team and help support daily operations and customer communication.


Responsibilities:


  •  Respond to customer inquiries, questions, and concerns in a professional and timely manner 
  •  Coordinate customer orders from entry through delivery 
  •  Schedule shipments and deliveries to meet customer deadlines 
  •  Work closely with internal teams (production, shipping, and management) to ensure orders are completed accurately and on time 
  •  Purchase materials and outside goods as needed to support production 
  •  Maintain accurate records of orders, communications, and inventory needs 
Qualifications:


  •  Previous customer service, office, or coordination experience preferred 
  •  Strong communication and organizational skills 
  •  Ability to manage multiple tasks and priorities in a fast-paced environment 
  •  Basic computer skills (email, spreadsheets, order systems) 
  • Bilingual (English/Spanish or other languages) is a plus
  • Experience in plastics or manufacturing is a plus
What We Offer:


  •  Competitive hourly pay ($18–$22 depending on experience) 
  •  Stable, full-time position 
  •  Supportive team environment 
  •  Opportunity to grow with the company 


Numbers & Facts

LocationProvidence, RI
Job TypeFull-time
Salary$18–$22 Per Hour

Skills

  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationsunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • English Languageunmatched
  • Injection Moldingunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Operational Communicationsunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Order Processingunmatched
  • Organizational Skillsunmatched
  • Plastics Manufacturingunmatched
  • Production Supportunmatched
  • Purchasing/Procurementunmatched
  • Record Keepingunmatched
  • Shipping/Receivingunmatched
  • Spanish Languageunmatched
  • Spreadsheetsunmatched
  • Team Playerunmatched
  • Time Managementunmatched

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