Title:

Job Description:

Job Overview

The Operations Coordinator will be responsible for coordinating and managing project tasks to ensure project delivery within allotted budget and timelines.

Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.

• Provide recommendations and conclusions based on data reports and analysis.

• Identify trends in reports and potential opportunity areas and develop recurring reports for the operations team.

• Administer office management support to maintain a productive office environment including submitting work orders, tracking of Customer PO's, expense reports, ordering office supplies, and maintaining corporate files in accordance with retention policies.

• Advise and administer of all site security protocol and badging.

• Monitor, control, and manage business operations to meet customer expectations and company goals

• Ensure compliance with company standards and procedures

• Assist managers in day-to-day coordination and management of business operational activities

• Build and maintain strong customer relationship through regular meetings and communications

• Evaluate current operational performance and provide strategic plan for improvements

• Provide direction and guidance to internal teams to achieve performance targets

• Identify problems in operations process and resolve them in quickly and timely manner

• Follow standard operating procedures for efficient business operations

• Maintain clear and accurate operations documents/procedures for reference purposes

• Other duties as assigned

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

Education and/ or Experience:

High school diploma / GED , Associate’s degree preferred

Two to three years of experience as an operations coordinator or similar role

Experience in the customer service field is a preferred

Certificates, Licenses, Registrations

Required to have a valid Driver’s license and clean driving record

Knowledge, Skills and Abilities:

Solid computer skills, including email and Microsoft Office

Basic bookkeeping skills

Supervisory Responsibilities

This position has no supervisory responsibilities

Physical Demands & Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.