Operations Coordinator

VCP PROVIDES EXCELLENT BENEFITS!! 

• Employees pay $0 out-of-pocket towards health, vision and dental premiums 
• VCP offers a 401k plan at a 4% match 
• Employees receive 6 weeks of paid time off in addition to major holidays 

Veterans Community Project (VCP) Overview

VCP was founded in Kansas City, Missouri, in 2016 by a group of combat Veterans shaped by their military service and began with a determination to do better for Veterans in need. Today, we’re growing nationwide to serve more Veterans everywhere, ensuring no one is left behind. Our founders’ solution was simple: provide Veterans experiencing homelessness with a home of their own and wraparound case management services that leverage the support of the community to not only get them back on their feet, but ensure they continue standing. Our proven model has an 85% success rate at getting Veterans back on their feet.

The Team

We, the team members and co-founders of VCP, operate with innovation, entrepreneurism, and grit in our mission to serve those who served. We move with swift, bold action, driven by purpose. We believe in collaboration, community, compassion, and above all, serving Veterans with dignity and respect. We serve all Veterans with that ethos—regardless of length or type of service, or discharge status.

The Role 

The Operations Coordinator (OC) will report directly to the Director of Operations and play a critical role in overseeing the day-to-day operations of Veterans Community Projects (VCP). The OC will be responsible for ensuring the ongoing maintenance and upkeep of VCP properties, as well as actively engaging with the community through events, speaking engagements, and volunteer coordination. Additionally, the OC will collaborate with the Construction Lead and volunteers during build cycles to support project completion (If applicable).

Essential Duties and Responsibilities:

• Collaborate with Task Force members to prioritize and schedule timely completion of house flips, housing maintenance requests, and general work orders, ensuring operational efficiency.
• Identify requirements for professional trades in work orders and coordinate scheduling with tradespeople.
• Maintain operational standards across all VCP properties to effectively meet all needs.
• Liaise with vendors to ensure quality control and billing standards, promptly reporting any issues to the Executive Director.
• Work closely with the Community Engagement Coordinator to secure volunteer support when necessary.
• Schedule routine maintenance for VCP equipment, including mowers, vehicles, and ATVs.
• Build and maintain relationships with potential volunteer sources like youth groups, churches, schools, and corporations.
• Lead volunteer groups as directed, overseeing task completion and adherence to directives.
• Effectively communicate the mission and story of VCP.

Competencies and Areas of Expertise: 

• Proficiency in general construction practices.
• Familiarity with technology and CRM management software programs, including Microsoft Office 365.
• Ability to execute mid-level operations effectively.
• Working knowledge of tools and common appliances. Preference given for HVAC / Electrical certifications.
• Capability to lead projects and delegate tasks to volunteers and staff as directed.
• Strong manual dexterity and problem-solving skills.
• Good physical condition and strength, with the ability to lift up to 75 pounds.
• Willingness to work overtime as necessary.
• Flexibility in scheduling.
• High school diploma or equivalent qualification.
• Must possess a valid driver's license, maintain an insurable driving record, and be able to operate an agency vehicle as required by the position. 

This job description should not be interpreted as all-inclusive.  It is intended to identify the essential functions and requirements of this job.  Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.  Any essential function or requirement of this job will be evaluated as necessary should an incumbent or applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).  Reasonable accommodation(s) for the specific disability will be made for the incumbent or applicant when possible. 

Veterans Community Project is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, pregnancy, sexual orientation, gender identity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All VCP employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, training, promotion, discipline, compensation, benefits, and termination of employment.