Operations Coordinator (Planning & Warehouse)

Job Summary: 

This role provides flexible support across both Planning and Warehouse operations to ensure smooth day-to-day execution. The position is critical to maintaining continuity during periods of high workload, employee absences, and peak demand. The Operations Coordinator acts as a cross-functional resource who helps bridge communication gaps, streamline material flow, ensure inventory accuracy, and align operational priorities across departments.

Schedule: M-F, 11:30am to 8pm

Duties and responsibilities:

·      Crosstrain in both planning and warehouse functions to provide operational flexibility across departments

·      Support, order tracking, schedule updates, shipping, receiving, staging, and documentation as needed

·      Coordinate with teams to ensure timely material flow and production readiness

·      Monitor backlogs, requests, NCRs, and urgent matters to help prevent production delays.

·      Support during PTO, staffing shortages, or busy operational times.

·      Work in identifying, recommending, and supporting enhancements to manual processes and operational inefficiencies.  

·      Assist with inventory management, cycle counts, inventory reconciliation, and system accuracy. While performing system audits and investigating inventory discrepancies or transaction errors in ERP/WMS systems

·      Support the processing of transfer orders and material requests while ensuring FIFO practices and proper inventory rotation.   

·      Verify accuracy of inventory transactions, labels, lot/batch information, and documentation

·      Communicate updates and priorities to cross-functional teams, including Customer Service, QC, Manufacturing, and Procurement  

·      Support with daily operational meetings by delivering status updates on material availability, shipping priorities, and planning issues.  

·      Assist in coordinating urgent or high-priority orders to guarantee timely shipment and ongoing production support.  

·      Help in creating reports on inventory, shipping status, planning metrics, or operational performance.  

·      Ensure adherence to company procedures, safety standards, and quality system expectations.

·      Support leadership in executing special projects, operational changes, and assigned implementation tasks. Engage in ongoing improvement initiatives and process standardization efforts. 

Required Education and Experience:

·        High school diploma or equivalent required

·       1–3 years of experience in warehouse, planning, logistics, manufacturing, or supply chain operations

Experience with ERP/WMS systems in an operational environment

·       Experience supporting cross-functional teams in a fast-paced environment

Preferred Education and Experience:

·       Associate degree in Supply Chain, Business, Operations, or related field preferred

·       Experience in medical devices, manufacturing, or regulated environments preferred

·       SAP experience preferred

·       Experience with inventory control, production planning, shipping, or warehouse coordination

·       Previous experience supporting continuous improvement initiatives or process optimization

Required Skills:  

·       Strong organizational and multitasking abilities

·       Ability to prioritize and manage changing operational demands

·       Strong communication and interpersonal skills

·       Detail-oriented with strong accuracy and follow-through

·       Proficient in Microsoft Office, especially Excel and Outlook

·       Ability to work independently and collaboratively across departments

·       Basic analytical and problem-solving skills

·       Comfortable learning and navigating ERP/WMS systems

·       Ability to adapt quickly and support multiple operational functions

·       Strong sense of urgency and accountability

Physical Requirements: 

·       Able to stand and walk for extended periods throughout the workday

·       Capable of lifting, moving, or carrying between 25 and 50 pounds as required.

·       Ability to bend, reach, push, pull, and perform repetitive movements.

·       Comfortable operating around warehouse equipment and material handling activities

·       Proficiency in using computers, scanners, and standard office equipment regularly

·       Capability to work flexible hours to support during peak periods or staffing shortages when operational needs arise.