Operations Data Analyst

Job Title: Operations Data Analyst
Location: Indianapolis, IN (Hybrid)
Type: 17 month contract
Compensation: $59.69-70.22/hour, depending on qualifications
Work Model: Hybrid – 3 days onsite
Hours: 40.0

Overview
Supports pharmacy dispensing and fulfillment operations by developing operational metrics, maintaining reporting, analyzing performance data, and ensuring HIPAA-compliant handling of patient and operational data.

Responsibilities

• Develop, validate, and maintain operational metrics using pharmacy dispensing and platform data.
• Create and maintain operational dashboards and performance reports for covered entity stakeholders.
• Analyze operational data using SQL and Excel to identify trends, support issue resolution, and document KPIs.
• Ensure data quality, availability, and compliance with HIPAA and data governance requirements.
• Support cross-functional operational reporting, automation, and dispensing data initiatives.

Requirements

• Bachelor’s degree in Business, Marketing, Healthcare Administration, Data Science, or a related discipline.
• Proficiency in SQL, Excel, and at least one statistical programming language (Python or R).
• Familiarity with healthcare, pharmacy, or claims/dispensing operational data.
• 1–3 years of experience in a HIPAA-covered entity with experience handling protected health information (PHI).
• Working knowledge of HIPAA, data governance, and manufacturer versus covered-entity data separation; experience with operational analytics and dashboard reporting preferred.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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