Operations Development and Special Projects Coordinator

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Operations Development and Special Projects Coordinator

VENUE

The Yacht Club

LOCATION

212 12th Ave, New York, NY 10018, USA

PAY

$80,000 - $90,000 / year

SCHEDULE

Full Time

Understand the Role

POSITION

Operations Development and Special Projects Coordinator

VENUE

The Yacht Club

The Yacht Club is a waterfront dining, drinking, and events destination - a full New York City block in the sky - on the 10th floor of Chelsea's 1930s masterpiece of industrial architecture, the landmarked Starrett Lehigh building.

DETAILS

Job Overview

Position Summary

This role exists at the intersection of strategy and execution. Reporting directly to the President, this person serves as a force multiplier - turning direction into action, protecting the President's time and focus, and ensuring operational discipline and momentum. The Operations Development and Special Projects Coordinator is self-directed, resourceful, trusted by everyone in the building, and takes full ownership of outcomes.

Essential Duties & Responsibilities

Reduce Noise for the President

• Triage email - routing, responding to, and resolving what doesn't need to escalate
• Manage the calendar - protecting time, prioritizing what matters, declining or delegating what doesn't
• Prepare meeting briefs for the President and relevant stakeholders, take notes, and own all follow-up
• Research options and present recommendations so the President makes informed decisions
• Maintain a live view of projects so the President can easily review rather than chase updates
• Handle travel, event, and meeting logistics end to end as directed

Manage Relationships Across the Organization and Beyond

• Build and maintain genuine, trusted relationships with staff at every level of the company - not as an extension of the President's authority, but as a credible, respected colleague
• Serve as a liaison and point of contact for the President's external professional relationships including insurance, legal, finance, accounting, vendors, and partners
• Keep routine external matters moving without requiring the President's direct involvement

Execute Special Projects

• Take on a wide range of projects and tasks, in breadth and scope, as directed by the President - from hands-on venue tasks to financial analysis, process improvement recommendations, research, and strategic preparation
• Reduce ambiguity; take a defined objective and execute it fully and autonomously, making sound judgment calls along the way without waiting to be told every next step

Participate in Operational Events

• During high-demand periods such as seasonal restaurant openings, participate in whatever capacity is needed - operational, logistical, or otherwise

Build Visibility Through Dashboards & Reporting

• Create and maintain executive dashboards, summaries, and execution trackers that give leadership a clear view of priorities, risks, and progress
• Review financial and operational reports and flag unusual patterns, delays, or bottlenecks with urgency

Drive Execution Across the Organization

• Translate discussions, goals, and initiatives into clear, structured action plans; ensure that work has scope and milestones before it begins and that structured expectations are delivered to all involved parties
• Attend meetings, capture notes, define ownership, and set deadlines
• Sequence tasks in alignment with the President's priorities to minimize reactive work and keep the organization focused
• Maintain a comprehensive tracker of open projects, commitments, and deadlines across the company
• Follow up with internal leaders, vendors, and stakeholders to ensure progress; push respectfully when timelines slip and escalate to the President when work stalls
• Own completion - not just initiation

Identify Problems and Fix Them at the Root

• When something breaks repeatedly, go beyond the symptom to identify the systemic cause and recommend meaningful long-term solutions
• Document improved processes and roll out updated protocols to prevent recurrence

Minimum Qualifications

• Exceptionally organized with strong project management instincts
• Strong communicator - written, verbal, and interpersonal
• Comfortable switching between high-level strategic work and ground-level operational tasks
• Able to move autonomously and make sound judgment calls without constant direction, and the understanding of when to escalate matters to the President or other company leaders for additional direction or collaboration, especially in high value or sensitive situations
• Skilled at influencing and getting things done without direct authority
• Financially literate - able to read, produce, and interpret reports
• Discreet, trustworthy, and professional in all interactions

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during the entire shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds.

Benefits

• Time Away From Work
• Medical, Vision, and Dental Insurance
• Commuter Benefits
• Paid Safe and Sick Leave
• 401(k) Plan

ENVIRONMENT

Company Culture

We were raised in the hospitality industry and have come to believe that the highest calling is treating people well, making them feel at home, and communing over good food and drinks. It brings us all together.

We believe everyone should work in an environment where they are well compensated, culturally enriched, and treated with respect. Across the spectrum of our workforce, our employees take home industry leading income.

POLICY

Equal Opportunity Employer

SL F&B Management LLC DBA The Yacht Club Management Group NYC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state, or federal law.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. See Employee Anchor for a comprehensive list of all employee benefits, and refer to plan documents for all specifics, rules, and requirements of plans - above info is highlight information only and is subject to eligibility provisions, and the content of plan and Crew documents. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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