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Skills
Alliance/Partner Managementunmatched
Budgetingunmatched
Business Growthunmatched
Business Supportunmatched
Commercial Real Estateunmatched
Communication Skillsunmatched
Community Supportunmatched
Contract Requirementsunmatched
Corporate Policiesunmatched
Cross-Functionalunmatched
Driver's Licenseunmatched
Due Diligenceunmatched
Financial Operationsunmatched
Forecastingunmatched
Leadershipunmatched
Leasingunmatched
Maintain Complianceunmatched
Militaryunmatched
Military Operationsunmatched
Military Specificationsunmatched
Operational Strategyunmatched
Property Maintenanceunmatched
Property Managementunmatched
Request for Proposals (RFP)unmatched
Team Buildingunmatched
Team Playerunmatched
Vendor/Supplier Managementunmatched
Vendor/Supplier Relationsunmatched
Willing to Travelunmatched
Description
About the Role
Mayroad is seeking a strategic and experienced Operations Director to lead property operations for a multifamily housing portfolio at the installation level. This leadership role is responsible for driving operational excellence, financial performance, and team development across maintenance, leasing, and resident services.
You’ll partner closely with internal leadership and military stakeholders to ensure high-quality operations, strong financial results, and an exceptional resident experience.
Key Responsibilities
Oversee all aspects of property operations, including maintenance, leasing, and resident management
Lead and develop high-performing onsite teams, including Maintenance and Leasing leadership
Drive financial performance, including budgeting, forecasting, and operating statement review
Build and maintain strong relationships with residents, vendors, military partners, and stakeholders
Lead capital planning (CR&R) and support long-term asset health
Manage vendor partnerships, including RFPs and performance accountability
Support business growth initiatives, due diligence, and operational strategy
Ensure compliance with company policies, contracts, and military requirements
Qualifications
Bachelor’s degree in Real Estate, Business, or related field (or equivalent experience)
5+ years of experience managing multi-site property management portfolios
3+ years of leadership experience overseeing high-performing teams
Strong financial acumen and operational expertise
Experience with property management systems (Yardi, Entrata, RealPage, etc.)
Valid driver’s license
What We’re Looking For
Proven leader who can drive results and develop teams
Strong communicator with the ability to build cross-functional partnerships
Strategic thinker with a data-driven, solutions-focused mindset
Experience in complex, multi-site operations (military housing preferred)
Additional Information
This role is designated as Key & Essential and may require availability during emergencies
Travel up to 25% required
Why Join Mayroad?
Opportunity to lead large-scale operations with real impact
Collaborative leadership environment
Mission-driven work supporting military communities
Equal Opportunity Employer
Mayroad is an equal opportunity employer and considers all qualified applicants without regard to protected status.