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Operations Engineer (Application / Platform Support)

Reuben Cooley, Inc.

Des Moines, IA

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JOB DETAILS
SALARY
$60 Per Hour
SKILLS
Configuration Management, Continuous Improvement, Environmental Management, Identify Issues, JBoss Rules (aka Drools), Microsoft Windows Server, Microsoft Windows System Administration, Operational Support, Problem Solving Skills, Production Support, Scripting (Scripting Languages), Semantic Reasoner, Service Level Agreement (SLA), Software Administration, Software Configuration Management, System Operations, Testing, Vendor/Supplier Management
LOCATION
Des Moines, IA
POSTED
3 days ago
Role Overview
We are seeking Operations Engineers to manage and support vendor applications, perform configuration tasks, and handle infrastructure-level troubleshooting with a focus on continuous improvement.

Key Responsibilities
  • Support and manage vendor applications and packaged solutions
  • Perform application configuration, setup, and environment management
  • Work on system-level operations including deployments and incident resolution
  • Manage and troubleshoot infrastructure across Windows servers and network environments
  • Collaborate with development and vendor teams for issue resolution
  • Learn and support Form scape templates and Drools rules engine configurations
  • Ensure system stability, performance, and SLA adherence
Experience
  • 4–8 years in operations/support roles
Required Skills
  • Experience in application support / operations / production support
  • Strong understanding of Windows Server environments and networking basics
  • Exposure to configuration management and vendor tools
  • Ability to troubleshoot and resolve production issues
Preferred Skills
  • Knowledge of rules engines (Drools) and document/template tools (Formscape)
  • Basic understanding of scripting/automation

About the Company

R

Reuben Cooley, Inc.

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