Warehouse Manager

Southwest Event Rental

Phoenix, AZ

JOB DETAILS
SKILLS
Best Practices, Communication Skills, Cross-Functional, Customer Satisfaction, Facilities and Maintenance, Fleet Management, Follow Through, Forklift, Furniture, Housekeeping/Cleaning, Identify Issues, Inventory Cycle Counts, Inventory Management, Inventory Management Software, Leadership, Loading/Unloading, Logistics, Mentoring, OSHA, Onboarding, Operations Management, Order Picking/Packing, Order/Customer Fulfillment, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Quality Control, Regulations, Rentals, Safety/Work Safety, Sales Operations, Schedule Development, Stewardship, Systems Administration/Management, Team Lead/Manager, Team Player, Time Management, Warehousing, Writing Skills
LOCATION
Phoenix, AZ
POSTED
1 day ago

Warehouse Manager

Southwest Event Rental | Full-Time | WOMEN ENCOURAGED TO APPLY!

COMPANY OVERVIEW

Southwest Event Rental is Arizona's premier luxury event rental company, specializing in high-quality furniture and decor for corporate and social events. We are a fast-paced, creative team that values collaboration, reliability, and exceptional service while bringing memorable event experiences to life.

Our team is guided by five core values, and we are looking for someone who not only understands them, but actively lives by them:

Excellence: Deliver the highest standard in everything we do

Integrity: Do the right thing, always

Teamwork: Win together, support each other

Passion: Take pride in the work and care about the details

Dependability: Show up, follow through, be counted on

THE ROLE

Our Warehouse Manager is a vital operational leader responsible for the precise care, meticulous organization, and flawless preparation of our inventory. This role demands a unique blend of logistical expertise, a keen eye for quality and detail, and a commitment to upholding the Southwest Event Rental standard of beautifully curated and cared-for pieces.

OUR CORE VALUES IN ACTION

Excellence: Set the bar high for every order that leaves our facility. Every piece should be clean, polished, and rental-ready - because our clients expect nothing less than perfect.

Integrity: Champion ethical standards in inventory management, safety protocols, and team fairness. Ensure all operational decisions reflect responsible stewardship of company assets.

Teamwork: Work seamlessly with the Sales, Operations, and Logistics teams to anticipate needs, troubleshoot issues, and ensure a unified approach to client satisfaction. You are a partner in the process, not a silo.

Passion: Approach every piece of inventory with care and respect, understanding that each item contributes to a client's most significant moments. Lead your team with energy, motivation, and a solution-oriented attitude.

Dependability: Ensure every piece of furniture leaves our facility in the exact condition promised and returns fully accounted for. You and your team are the final quality check before anything arrives on-site.

KEY RESPONSIBILITIES

Inventory Supervision & Quality Control

Work directly with the Inventory Manager to ensure inventory control, including physical counts, cycle counts, damage tracking, and organization, maintaining near-100% inventory accuracy

Implement stringent quality control procedures for all items departing and returning, including hands-on inspections to ensure all pieces are clean, polished, and rental-ready

Work closely with the operations team to quickly repair damaged inventory and keep it in pristine, rentable condition

Ensure all inventory is properly stored in designated spaces; any location changes are to be immediately updated in inventory control software

Oversee proper post-event offloads, ensuring they are completed efficiently, accurately, and with immediate damage assessment and reporting

Operational Leadership & Logistics Flow

Direct daily warehouse schedules, facility maintenance, and overall organization, upholding a clean, optimized, and professional workspace

Supervise all warehouse operations and enforce Southwest Event Rental protocols, ensuring brand integrity, professionalism, and proper presentation of both inventory and crew

Plan and optimize the efficient staging, picking, packing, and loading of all outgoing orders, ensuring accuracy against pull sheets and timely departure

Strategically organize the warehouse layout to maximize efficiency, capacity, and safety, with special consideration for high-value and delicate pieces

Oversee the proper loading and unloading of all trucks, including quality control, safety, and transportation care for each item

Maintain and proactively protect all warehouse equipment and vehicles, ensuring peak performance, readiness, and safety

Manage team time verification, vacation and sick approvals, and daily operational board updates Participate in rotating Manager-On-Duty assignments, including field assistance when necessary

Safety

Conduct regular team meetings focused on safety, efficiency improvements, and inventory care best practices Enforce and maintain all safety regulations (OSHA, etc.), creating a secure and responsible working environment

Lead all safety programs and ongoing training initiatives, including forklift certification for applicable team members

Logistics & Cross-Functional Coordination

Work closely with the Production and Logistics teams to ensure seamless event installations through perfectly prepped and accounted-for orders

Act as a key communication link between Sales, Operations, Logistics, and Warehouse teams to ensure smooth and accurate order transitions from booking to fulfillment

Maintain consistent and professional communication with all team members and departments, ensuring alignment on deadlines and adjustments

Team Management, Growth & Development

Establish clear performance, conduct, and efficiency standards for the warehouse team, driving excellence through consistent feedback and mentorship

Monitor team performance throughout shifts; address issues and concerns fairly and promptly Train and mentor new and existing team members in inventory handling, safety, and Southwest Event Rental procedures

Oversee the recruitment, hiring, and onboarding of new warehouse and installation team members Identify and implement scalable operational solutions to accommodate future inventory growth and increasing event demands

QUALIFICATIONS

Proven experience (5+ years) in high-volume warehouse management, logistics, or operations leadership, preferably within a specialty or event-based business

Exceptional organizational skills, a solutions-oriented mindset, and strong team leadership capabilities Ability to manage multiple high-priority deadlines simultaneously in a fast-paced, event-driven environment Experience with inventory tracking systems and warehouse management software

Proficiency in logistics planning, including optimized routing and scheduling

Familiarity with fleet management systems such as Samsara preferred

Strong verbal and written communication skills

Unwavering commitment to safety protocols and team training

Experience in fabrication, finish carpentry, or cabinetry is preferred

REQUIREMENTS

Ability to lift up to 75 lbs and perform physical tasks daily

Dependable, punctual, and proactive

Strong time management and sound judgment

Comfortable in a physically active work environment

COMPENSATION & BENEFITS

Competitive salary, paid bi-weekly

Health, dental, and vision insurance

Paid time off and company holidays

Retirement Plan

EQUAL OPPORTUNITY EMPLOYER

Southwest Event Rental is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace and prohibit discrimination and harassment of any kind, without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, or any other characteristic protected by law.

About the Company

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Southwest Event Rental