Operations: Field Service & Quality Engineer - Power Systems

Operations: Field Service & Quality Engineer - Power Systems

Industry: Power Distribution / Electrification / Critical Infrastructure Equipment

Segments: Data Centers, Utilities, Hyper-scalers

Location: Remote (U.S.) | Travel as Needed

Compensation: Competitive Base Salary + Performance Bonus

About Power & Data Management (PDM)

Power & Data Management (PDM) is a critical power infrastructure company helping customers bring capacity online faster across hyperscale data centers, utilities, renewable energy, EPCs, manufacturing, and other mission-critical markets. Through engineering expertise, strategic manufacturing partnerships, and disciplined project execution, PDM delivers utility-grade transformers, circuit breakers, gas-insulated switchgear, solid-state transformers, and other power infrastructure solutions that enable reliable, scalable growth.

At PDM, we believe speed and quality should never be a tradeoff. Our team combines deep engineering expertise with a relentless focus on execution to help customers reduce project risk and accelerate energization. From concept through commissioning, we partner with customers every step of the way to deliver the critical infrastructure that powers what's next.

This is an exciting time to join PDM. As one of the fastest-growing companies in the critical power infrastructure industry, we're building a high-performing team driven by innovation, collaboration, and a shared commitment to solving some of the industry's most complex power challenges. If you're looking for the opportunity to make an impact, help shape the future of a growing organization, and work alongside talented people who are passionate about what they do, we'd love to hear from you.

Built for Speed. Powered by Innovation. Engineered for Certainty.

Position Overview

We are seeking a highly motivated Field Technician to support the deployment, testing, troubleshooting, and continuous improvement of industrial electrical equipment. This role combines hands-on field support with technical investigation, and quality engineering responsibilities.

As a growing company, we require a versatile professional who can bridge the gap between field operations, engineering, manufacturing partners, service providers, and customers. The successful candidate will serve as the company's technical representative in the field, ensuring safe and effective installation, service execution, issue resolution, and product quality improvement.

Key Responsibilities

• Field Service Oversight & Project Support
• Supervise and monitor installation, maintenance, and repair activities performed by third-party service providers to ensure work is performed in accordance with company procedures, customer requirements, safety standards, and industry best practices.
• Coordinate with internal departments and factory partners to provide technical guidance and support during equipment startup, commissioning, and operational testing.
• Technical Troubleshooting & Root Cause Analysis
• Gather and analyze operational data, inspection findings, test results, and failure evidence and coordinate root cause investigations involving engineering, manufacturing partners, suppliers, service providers, and customers.
• Lead corrective and preventive action efforts to address product, installation, or operational deficiencies.

Documentation & Reporting

• Review third-party reporting. Prepare clear technical reports documenting field observations, investigations, corrective actions, and recommendations.
• Maintain records of service events, equipment history, and customer interactions.
• Support warranty claim evaluations and technical assessments.
• Assist in developing quality metrics and reliability reporting.

What You Offer

• Experience in industrial power equipment or related industry
• Knowledge of transformer and breaker testing (electrical and oil), commissioning, troubleshooting, and repair.
• Strong troubleshooting and problem-solving skills.
• Familiarity with quality systems, root cause analysis methodologies, and corrective action processes.
• Ability to interpret electrical drawings, schematics, test reports, and technical specifications.
• Excellent written and verbal communication skills
• Ability to travel to project sites: up to 30%

Why Join Us

• Competitive Base salary + performance bonus
• Full benefits package (Health, Dental, Vision, 401(k), PTO, parental leave)
• Be a key player in high-growth sectors, like data center infrastructure and energy transition
• Work within a collaborative, entrepreneurial culture with strong cross-functional support
• Make an industry-wide impact

Qualifications

• Associate's degree, technical diploma, military technical training, or equivalent experience in electrical power systems.
• Understanding of IEEE, ANSI, NETA, NFPA 70E, and utility industry standards
• 5+ years of experience with medium-voltage and/or high-voltage electrical equipment.
• Experience working with international teams
• Ability to work independently and remotely

Requirements added by the job poster

• No need for visa sponsorship

Equal Opportunity Employer

At PDM, we believe our greatest strength is our people. We're committed to fostering an inclusive workplace where diverse perspectives, experiences, and ideas drive innovation. PDM is proud to be an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other status protected by applicable law.

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