Operations Lead

Global Financial Firm located in Tampa, FL has an immediate contract opportunity for an experienced Operations Lead

Work Mode: Hybrid

Pay rate range: $ 71.00 - $ 76.00 Negotiable based upon years of experience

Summary:

• Serve as a strategic partner to the department head, driving the overall administrative and operational backbone of the business.
• Enable the leadership team to focus on strategic objectives.
• Coordinate and manage a wide array of activities, from tracking business financials and employee headcount to managing external requests, vendor relationships, and departmental communications.
• Facilitate strategic planning, manage executive-level projects, and act as a primary liaison between the department head and other business units.
• Operate with a high degree of autonomy, employing sound judgment to resolve complex issues while managing relationships with senior partners across the organization.

Responsibilities:

• Strategic & Executive Support:
  • Act as a strategic advisor to the Head of Department, assisting with long-range planning, goal setting, and decision-making.
  • Prepare for and facilitate key leadership meetings, including agenda setting, material preparation, and diligent tracking of follow-up actions to ensure accountability.
  • Lead and execute high-priority special projects and strategic initiatives on behalf of the department leadership.
  • Serve as a key point of contact and gatekeeper, representing the department head in communications with internal and external stakeholders.
• Operations & Execution:
  • Drive administrative, operational, reporting, and quality improvements through partnership with internal teams.
  • Establish and maintain critical management routines and supporting documentation for Business-Critical Milestone Reporting, ensuring quality, efficiency, and accuracy.
  • Oversee and optimize core business operations, identifying opportunities for process improvements and efficiency gains.
  • Develop and monitor key performance indicators (KPIs) to track departmental performance and report on progress against goals.
  • Inventory and manage critical department operations and planned deliverables for the Head of Department.
• Financial & Resource Management:
  • Lead the annual budget planning process and provide ongoing financial oversight.
  • Work with the senior leadership team to oversee headcount accuracy, and the onboarding and termination of resources.
  • Execution of vendor management activities.
• Risk & Compliance:
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the company's reputation and safeguarding its clients and assets.
  • Drive compliance with applicable laws, rules, and regulations by adhering to policy, applying sound ethical judgment, and escalating control issues with transparency.
  • Responsible for all cross-product technology, regulatory, and administrative duties in conjunction with the team.

Requirements:

• 10 years of experience in financial services, with a background in operations or business management.
• Experience working in global and complex settings with multiple senior stakeholders.
• Proven ability to operate with a high degree of autonomy, employing sound judgment to resolve complex issues.
• Exceptional stakeholder management skills and consistently clear, concise, and influential written and verbal communication.
• Proven ability to manage complex projects and drive them to completion.
• Must be a self-starter, flexible, innovative, and adaptive.
• Highly motivated, with strong attention to detail, team-oriented, and organized.
• Awareness of regulatory requirements including local and US laws, international, and industry standards.

Education:

• Bachelor's degree/University degree or equivalent experience.
• Master's degree preferred.