Operations Lead

Our Client is seeking a fulltime Operations Lead. As the Operations Lead, you will play a crucial role in overseeing the day-to-day operations of many day-to-day ecosystems, ensuring efficient processes, and maintaining a high level of customer satisfaction. Your strong leadership skills, attention to detail, and operational expertise will contribute to the success of our day-to-day operations.

Duties and Responsibilities

• Be a team player, stay organized, communicate effectively, ask questions, and be open to learning and collaborating with your team.
• Follow the employee handbook policies, standards, and ethics.
• Help management maintain spreadsheets that record losses, mistakes, inventory, and other day-to-day business aspects. 
• Follow all OSHA safety guidelines.
• Provide supervision, guidance, support, and direction. Set clear performance expectations, establish goals, and monitor progress. Maintain open and transparent communication channels with team members and facilitate communication between them and other departments.
• Maintain accurate records of team performance, incidents, and disciplinary actions. Conduct regular performance evaluations and provide constructive feedback to your team. Recognize high performers and develop improvement plans for underperforming individuals.
• Provide support with loading and unloading freight shipments when necessary.
• Key holder. Unlock and lock the building each scheduled shift.
• Ensure the completion of all end-of-day procedures.

Education and Qualification: 

• Must be OSHA forklift certified.
• Must be able to work with different technology platforms.
• High school or equivalent (Required).
• A bachelor's degree in Business, Management, or Economics (Highly preferred but will work with the right individual with experience).
• A minimum of five years of management, warehouse, and shipping experience with references. 

Hourly Compensation: $22.00 - DOE

FLSA Classification: Hourly nonexempt 

Hours: A full-time associate will work from 7:30 a.m. to 4:30 p.m. Monday through Friday, with alternating Saturdays required from 9:00 a.m. to 5:00 p.m.