Job Title: Operations Management TraineeLocation: HSR Layout, BangaloreType: Internship (Full-time, Management Trainee)Duration: 3\u20134 monthsStipend: 15000/PMWork Mode: On-siteShift: Willingness to work in a 24/7 environment, including weekends/night shifts (with appropriate breaks) About TalviewTalview is redefining how organizations conduct interviews and assessments with its GenAI-powered technology. Leveraging cutting-edge facial and voice recognition tools, we offer secure, seamless, and efficient solutions for remote hiring and exam proctoring. With over 10 million assessments conducted across 120 countries and trusted by over 220,000 experts, Talview is the world's #1 rated proctoring software provider. About the InternshipWe are seeking proactive and motivated Management Trainees to join our Proctoring Operations Team. This internship provides a unique opportunity to gain hands-on experience in managing operations, ensuring high-quality customer service, supporting daily team activities, and understanding the intricacies of a global, tech-enabled proctoring platform.As an Operations Management Trainee, you'll shadow team leaders, help support key workflows, and gain exposure to team management, service metrics, and process improvement in a real-world business environment. Key ResponsibilitiesTeam Support & Coordination:Assist Team Leads in overseeing proctoring operations for multiple customersHelp with shift planning, task delegation, and real-time team coordinationSupport day-to-day monitoring of proctor activities and performanceCustomer Support:Assist in tracking and resolving escalations in collaboration with the Engineering and Product teamsLearn how to monitor key customer service metrics like CSAT and response timeHelp identify root causes of issues and suggest improvementsOperational Management:Help maintain and update operational checklists and internal toolsParticipate in SOP creation and documentation for internal and external useStay up to date with product features and platform enhancementsTraining & Development:Support in organizing training sessions and workshops for new proctorsHelp document performance feedback and training progressLearn basics of team performance management and coaching principlesReporting & Analysis:Assist in compiling team performance data and daily reportsAnalyze trends in support metrics and operational dataContribute to weekly or monthly stakeholder reports Who Can Apply?Final-year students or recent graduates in Business, Engineering, Analytics, or related fieldsBasic to intermediate Excel skills (training will be provided)Interest in data analysis, reporting, and operational processesStrong attention to detail and eagerness to learnGood communication skills \u2013 verbal and writtenAbility to work in a collaborative, fast-paced environmentWillingness to work in rotational shifts, including nights/weekends if needed Selection ProcessStep 1: Online assessment (Excel skills, attention to detail, reporting aptitude)Step 2: Interview with the Operations Team for shortlisted candidates Why Join Talview?At Talview, you will work in a dynamic, supportive environment that values curiosity, ownership, and innovation. As a Management Trainee, you'll:Learn from seasoned professionalsWork on real-time operational projectsGain hands-on experience with tools and metrics used in global operationsReceive feedback and guidance to accelerate your learningBe part of a company making a global impact in the HR Tech space
Job Title: Operations Management Trainee
Location: HSR Layout, Bangalore
Type: Internship (Full-time, Management Trainee)
Duration: 3\u20134 months
Stipend: 15000/PM
Work Mode: On-site
Shift: Willingness to work in a 24/7 environment, including weekends/night shifts (with appropriate breaks)
About Talview
Talview is redefining how organizations conduct interviews and assessments with its GenAI-powered technology. Leveraging cutting-edge facial and voice recognition tools, we offer secure, seamless, and efficient solutions for remote hiring and exam proctoring. With over 10 million assessments conducted across 120 countries and trusted by over 220,000 experts, Talview is the world's #1 rated proctoring software provider.
About the Internship
We are seeking proactive and motivated Management Trainees to join our Proctoring Operations Team. This internship provides a unique opportunity to gain hands-on experience in managing operations, ensuring high-quality customer service, supporting daily team activities, and understanding the intricacies of a global, tech-enabled proctoring platform.
As an Operations Management Trainee, you'll shadow team leaders, help support key workflows, and gain exposure to team management, service metrics, and process improvement in a real-world business environment.
Key Responsibilities
Team Support & Coordination:
Customer Support:
Operational Management:
Training & Development:
Reporting & Analysis:
Who Can Apply?
Selection Process
Why Join Talview?
At Talview, you will work in a dynamic, supportive environment that values curiosity, ownership, and innovation. As a Management Trainee, you'll:
Job Title: Operations Management TraineeLocation: HSR Layout, BangaloreType: Internship (Full-time, Management Trainee)Duration: 3\u20134 monthsStipend: 15000/PMWork Mode: On-siteShift: Willingness to work in a 24/7 environment, including weekends/night shifts (with appropriate breaks) About TalviewTalview is redefining how organizations conduct interviews and assessments with its GenAI-powered technology. Leveraging cutting-edge facial and voice recognition tools, we offer secure, seamless, and efficient solutions for remote hiring and exam proctoring. With over 10 million assessments conducted across 120 countries and trusted by over 220,000 experts, Talview is the world's #1 rated proctoring software provider. About the InternshipWe are seeking proactive and motivated Management Trainees to join our Proctoring Operations Team. This internship provides a unique opportunity to gain hands-on experience in managing operations, ensuring high-quality customer service, supporting daily team activities, and understanding the intricacies of a global, tech-enabled proctoring platform.As an Operations Management Trainee, you'll shadow team leaders, help support key workflows, and gain exposure to team management, service metrics, and process improvement in a real-world business environment. Key ResponsibilitiesTeam Support & Coordination:Assist Team Leads in overseeing proctoring operations for multiple customersHelp with shift planning, task delegation, and real-time team coordinationSupport day-to-day monitoring of proctor activities and performanceCustomer Support:Assist in tracking and resolving escalations in collaboration with the Engineering and Product teamsLearn how to monitor key customer service metrics like CSAT and response timeHelp identify root causes of issues and suggest improvementsOperational Management:Help maintain and update operational checklists and internal toolsParticipate in SOP creation and documentation for internal and external useStay up to date with product features and platform enhancementsTraining & Development:Support in organizing training sessions and workshops for new proctorsHelp document performance feedback and training progressLearn basics of team performance management and coaching principlesReporting & Analysis:Assist in compiling team performance data and daily reportsAnalyze trends in support metrics and operational dataContribute to weekly or monthly stakeholder reports Who Can Apply?Final-year students or recent graduates in Business, Engineering, Analytics, or related fieldsBasic to intermediate Excel skills (training will be provided)Interest in data analysis, reporting, and operational processesStrong attention to detail and eagerness to learnGood communication skills \u2013 verbal and writtenAbility to work in a collaborative, fast-paced environmentWillingness to work in rotational shifts, including nights/weekends if needed Selection ProcessStep 1: Online assessment (Excel skills, attention to detail, reporting aptitude)Step 2: Interview with the Operations Team for shortlisted candidates Why Join Talview?At Talview, you will work in a dynamic, supportive environment that values curiosity, ownership, and innovation. As a Management Trainee, you'll:Learn from seasoned professionalsWork on real-time operational projectsGain hands-on experience with tools and metrics used in global operationsReceive feedback and guidance to accelerate your learningBe part of a company making a global impact in the HR Tech space