Operations Manager 1

Pay rate : $25 to $30/hr.
Location: 250 Americana Way, Glendale, CA, USA
Assignment Duration: 12 months

Title: Marketing analyst OR Operations Specialist

Top skills:
- Exceptional relationship management and negotiation skills
- Strong event management and presentation skills to influence high-level audiences
- Must be fluent in Korean (language, reading/writing/speaking/typing) and English
- MS (PPT, Excel, Word), AI Platform (not mandatory but it will be good asset)

Schedule: Working in Glendale, California office every day, 5 times a week (Parking Fee provided)


KEY RESPONSIBILITES/REQUIREMENTS:

Position Overview:

We are seeking an experienced Operation Specialist who has experiences in the area of marketing, hospitality, and office operation.

This lead’s primary duties will consist of taking care of overall Onsite operation work for the Olympic program as well as looking
after the care of Olympic Office operation.
Also there will be a lot of basic research and preparting repors about Olympic preparations of various stakeholders, about LA, and
more as assigned. This role combines relationship managing, and programmatic management skills.

Key Responsibilities:

Ticket Operations:
• Daily communications with LA28’s Ticketing Team & On Location Company with regard to ticket operations
• Tasks includes review of Ticket guide, Terms & Conditions, managing of purchase tickets, support payment process/invoicing,
track and close out subsidiary inquires
• Will also manage CTP (Competition Ticket Portal) which is a system made by LA28 to manage tickets for Olympic Partners
• Managing the Ticket portals of LA28 & On Location
• Communications with Client Subidiaires answering their questions about ticketing, managing their costs, and hotel needs

Management of Olympic Office:
• Daily management of the office includes, taking care of monthly payments, management of equipment, purchasing/organiziing
suppliers, and other administrative duties to ensure material needs are met
• Preparing adhoc reports/documents as instructed

Research: Monthly Olympic News, LA28 infrastructures:
• Prepare and share monthly news on LA28 matters including news from the IOC, LA28, USOPC and local partners. (in Korean+English)
Fact finding about LA’s restaurants, events, and places of interest

Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field
- 3-5 years of experience in Sports marketing/Marketing industry
(Marketing Group of Sports Team, Sports Marketing Agency, Sponsorship team within a company, etc.)
- Strong knowledge of Hospitality (Including hotel operations, ticket operation)
- Exceptional Management skills, communication, reporting (mid reporting) and escalating
- Familiarity with consumer behavior trends and strategies to enhance brand preference

Skills:
- Exceptional relationship management and negotiation skills
- Experience of working in hospitality (hotels, restaurats,e tc)
- Strong event management and presentation skills to influence high-level audiences
- Must be fluent in Korean (language, reading/writing/speaking) and English
- Strong proficiency in MS Office Suite (Excel, Word, PowerPoint), AI Platform (not mandatory but it will be good asset)

Key Attributes:
- Visionary thinker with the ability to execute complex strategies.
- Strong interpersonal skills and the ability to build long-lasting relationships
- High integrity, professionalism, and commitment to client success
- Adaptable and resourceful in a fast-paced, evolving environment

Responsibilities:
Direct the activities of the various departments in the company and is concerned with pricing, sales, production and distribution of the companys products.
Responsible for managing the employees, creating their work schedules and distributing their duties.
Determine employment requirements as well as interviews and hires prospective employees.
An operations manager also trains the newly hired employees.
Manage all the activities that are associated with the production of the products the company offers.
Responsible for managing the performance of the employees such as sales promotions, coordinating with different division leads, planning the layout and design of the store, and setting the prices and credit terms, as well as identifies goods and services to be sold.
Supervise the remodeling of current the amenities and represent the company during client meetings and negotiations.
Handle problems in a calm and collected manner, even when under pressure.

Skills:
Microsoft office, Word, Excel
Excellent organization and mathematical skills
Familiarity with Windows-based computer programs a must

Education/Experience:
Bachelors Degree in business or related field
Experience with payroll processing and wage attachment
0-2 years of Experience