Operations Manager - Accelerated Leadership Development Program

Waste Management

Kansas City, MO

JOB DETAILS
SKILLS
Alternative Energy, Best Practices, Business Operations, Business Processes, Business Services, Category Management, Childcare, Coaching, Customer Satisfaction, Device Drivers, Driver's License, Electricity, Fleet Management, Healthcare, High School Diploma, Information/Data Security (InfoSec), Insurance, Leadership, Medical Waste, Mentoring, Natural Gas, OSHA, Operational Improvement, Operational Strategy, Operational Support, Operations, Operations Management, Operations Processes, People Management, Performance Management, Profit & Loss, Recycling, Regional Sales, Rumbaugh OMT (Object Modeling Technique), Safety Systems, Safety/Work Safety, Sales Management, Stock Purchase Plans, Sustainability, Team Lead/Manager, Time Management, Training Program, Training/Teaching, Training/Teaching Curriculum, Vehicle Fleets, Waste Management, Waste/Garbage/Recycle Collection
LOCATION
Kansas City, MO
POSTED
Today
Operations Manager Trainee Program

The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction.

Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence.

If you're looking for a clear path into leadership, not just a job, this program is designed for you.

The value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family.

Our WM team is home every day, and our team members perform essential and meaningful work.

Annual Education Assistance Benefit available for team members.

Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Ready to roll with us? Click Apply to join the WM (formerly Waste Management) team today.

The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become front-line Operations Managers. The majority of the day is spent in the field, interacting with front-line employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

Essential Duties and Responsibilities

  • Developing
  • Provide timely and consistent touchpoints with frontline employees
  • Regular review of best practices to enhance daily performance
  • Partners with Drivers and Technicians to develop job-related skills
  • Completes the assigned OMT training curriculum and all other assigned training
  • Coaching
  • Actively practice and seek feedback on coaching conversations
  • Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
  • Other
  • Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes

Qualifications

  • Bachelor's Degree (accredited) or in lieu of a degree, High School Diploma or GED (accredited) and two (2) years of relevant work experience.
  • 2 years of relevant work experience (in addition to education requirements)
  • Must be at least 18 years of age
  • Legally eligible to work in the country where the position is located
  • Valid Driver's License
  • Must maintain a valid driver's license and clean driving record throughout the duration of employment in this position

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas-to-electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks – the largest heavy-duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA-approved alternative.

Job Info
  • Job Identification 2347343
  • Job Category Operations Management - Frontline
  • Posting Date 05/14/2026, 11:57 PM
  • Job Schedule Full time
  • Locations 2601 MIDWEST RD, KANSAS CITY, KS, 66111, US (On-site)

About the Company

W

Waste Management

Waste Management is the largest environmental solutions provider in North America, serving more than 21 million municipal, commercial and industrial customers in the U.S. and Canada. We have invested in developing waste solutions for a changing world. Today, this includes not just disposal and recycling, but personal counseling to help customers achieve their green goals, including zero waste.

Waste Management is North America’s largest residential recycler and a renewable energy provider. We recover the naturally occurring gas inside landfills to generate electricity, called landfill-gas-to-energy. Waste Management’s fleet of natural gas trucks is the largest heavy-duty truck fleet of its kind in North America. With the largest network of recycling facilities, transfer stations and landfills in the industry, our entire business can adapt to meet the needs of every distinct customer segment.

As North America’s leading provider of comprehensive waste management services, our mission is to maximize resource value while minimizing impact in order to further both economic and environmental sustainability for all of our stakeholders.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
EMPLOYEE BENEFITS
Paid Sick Days, Prescription Drug Coverage, 401K, Stock Options, Flexible Spending Accounts, Retirement / Pension Plans, Life Insurance
FOUNDED
1968
WEBSITE
https://careers.wm.com/us/en