Position Summary
The Operations Manager will serve as a key operational partner to the Executive Director, supporting the day-to-day administration, coordination, and execution of organizational operations. This role is responsible for helping streamline internal processes, supporting cross-functional initiatives, and providing oversight to several operational and administrative functions across the organization.
The ideal candidate is highly organized, mission-aligned, self-motivated, and comfortable operating in a fast-paced, collaborative environment. This individual will bring a proactive, solutions-oriented mindset and the ability to balance strategic support with hands-on operational execution.
Key Responsibilities
Support the Executive Director with operational coordination and administrative leadership
Develop, improve, and maintain organizational processes and workflows
Assist with operational planning, vendor coordination, and organizational administration
Support bookkeeping coordination and administrative operations
Help oversee technology and operational systems including communication tools and software platforms
Coordinate internal communications and cross-functional initiatives
Assist with strategic planning efforts and special projects, including organizational events and community initiatives
Partner with team members to ensure projects and operational priorities remain on track
Foster a collaborative, accountable, and positive team environment
Qualifications
5+ years of professional experience in operations, administration, office management, project coordination, or related areas preferred
Experience supporting leadership teams or multi-functional operations environments
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities with professionalism and discretion
Experience creating or improving operational processes preferred
Comfortable working independently while collaborating closely with leadership and staff
Experience with the following platforms preferred:
QuickBooks Online
Microsoft 365 Suite
Adobe Pro
Asana or similar project management software
Ideal Candidate Profile
Mission-driven and aligned with organizational values
Self-motivated, dependable, and adaptable
Positive, collaborative, and solutions-oriented
Comfortable in a dynamic environment where responsibilities may evolve
Able to navigate challenges professionally without contributing to unnecessary conflict
Seeking a candidate with professional maturity and strong interpersonal skills
Work Environment
Remote work environment with office attendance when necessary