MasterPro is a rapidly expanding service provider partnering with national retailers across multiple states. We're launching our appliance installation operations in the Seattle market and seeking an experienced operations leader to build and manage our Washington presence.
Schedule: Tuesday - Saturday; Monday as needed
Employment Type: Full-Time, W-2 Exempt
Reports To: CEO
The Role
We're looking for an Operations Manager with home services experience to lead our Seattle appliance installation operations. You'll manage technicians, maintain quality standards, handle compliance requirements, and grow the business. You'll be responsible for:
Leading and managing installation technicians and field teams
Recruiting and managing licensed subcontractors and apprentices
Ensuring compliance with electrical and plumbing licensing requirements
Monitoring and maintaining quality of work across all installations
Managing and maintaining company vehicles and equipment
Logging apprentice hours and coordinating training
Visiting retail partner locations and client sites for quality assurance and relationship management
Contributing to financial planning and forecasting for the Seattle region
Drafting and managing subcontractor contracts and operational documents
Hands-on installation work, if you hold electrical or plumbing licenses
Expanding coverage to additional Washington State areas as the market grows
What We're Looking For
Proven experience in home services operations management or field leadership
Strong knowledge of electrical and plumbing compliance and licensing requirements in Washington State
Demonstrated ability to recruit, manage, and develop field teams and subcontractors
Experience managing apprentices and coordinating training programs
Excellent communication and relationship management skills
Financial acumen and ability to manage budgets and forecasting
Strong organizational and time management abilities
Willingness to be hands-on when needed
Highly Desired
Washington State Journeyman Plumber License
Washington State Journeyman Electrician License with 07D Certification
Experience drafting and managing subcontractor agreements and contracts
Compensation
Base Salary: $85,000 annually
Trade License Bonus: +$20,000 per year for each trade license held (Journeyman Plumber and/or Journeyman Electrician with 07D Certification)
2% of every job performed by your team
20% of every job you complete hands-on
10% of revenue from new clients you bring to the company, first 6 months
Benefits
Health, vision, and dental insurance
Company-provided work car or van
Company cell phone, tablet, and computer
This is an exceptional opportunity to build and lead appliance installation operations in a new market with significant growth potential. Candidates with trades backgrounds and home services experience are encouraged to apply.
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| Location | Seattle, WASHINGTON |