Careers at LTM
Operations Manager
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Role description
JOB SUMMARY
Operations Managers are responsible for endtoend Operations Delivery for the assigned project includes Team planning delivery client interaction trouble shooting managing project operational parameters and stakeholder management
The primary focus is to balance the project constraints budget scope time risk quality and resource over the project lifecycle
The Operations Manager is responsible for managing all project resources including subcontractors and for establishing an effective communication plan with the project team and client
RESPONSIBILITIES
Lead all aspects of project planning documentation development of success criteria outcomes measurement and the successful handoff of projects through effective communication
Be responsible for successful delivery of the project by meeting and exceeding the set KPIs
Assess team performance and recommend improvements
Handle escalations from Customer Client Engineers and End Users
Oversee budget and resource plans to achieve the SOW
Coordinate the use of appropriate tools and techniques to guarantee the progress of the project and changes to the scope and schedule
Coordinate with Project Manager and Delivery Manager for Project Management Reviews
Identify and communicate with the customer for any new business opportunities
Responsible for automating operational activities adopting lean mythologies and performance optimization
SPECIALIZATION
In todays changing business needs and objectives project management relies on the onground workforce having better visibility and traceability of tasks assigned to them Project Management is the application of knowledge skills tools and techniques to project activities to meet or exceed stakeholder needs and expectations.
At LTM we use different tools and applications which help in planning and monitoring various operations and gives endtoend visibility of the projects We collaborate to deliver products within cost schedule and resource constraints achieving customer satisfaction goals
Experience
Above 10 years of support or equivalent experience including a customer facing or customer support roles 4 years of Technical Support Operations Project management experience is an advantage
Time of operation
This team will be in 24X7 shift model Therefore should be flexible to cover during holidays and weekends to accommodate MS roster
Mandatory Qualification: Applicants must possess a current, valid U.S. Passport. Candidates who do not meet this requirement will not be considered.
Skills
Mandatory Skills : Account Management & Mining, Project Governance, Project Planning, Risk/Crisis Management, Stakeholder Management
Other details
Actual compensation within the range will be dependent upon the individual''s skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 70,000.00 to 85,000.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
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| Location | Bellevue, WA |
| Salary | $70,000–$85,000 Per Year |
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