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Operations Management Jobs in Birmingham, AL

Operations Manager

Budget Rent A Car

Birmingham, AL

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JOB DETAILS
SKILLS
Administrative Skills, Budgeting, Car Rentals, Coaching, Control Systems, Customer Support/Service, Fleet Management, Inventory Management, Operations Management, Order Supplies, Photocopy, Physical Inventory, Product Flow, Rentals, Reporting Skills, Resolve Customer Issues, Team Lead/Manager, Telephone Skills
LOCATION
Birmingham, AL
POSTED
Today
Description

Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations. Managers are responsible for ensuring effective operations of the department and effective leadership of the team.

What you will get:

Benefits, including PTO, holiday pay, health, dental, vision, and 401K

Bonus opportunity and growth potential

Requirements

Job Duties:
  • Oversee and ensure proper function of operational departments
  • Manage fleet and product flow to match customer need and reservation schedule
  • Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
  • Track and maintain daily inventory both physical and computerized
  • Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
  • Opening and closing procedures, safeguarding security measures
  • Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquires, etc.
  • Prepare reports and document daily work activities
  • Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
  • Support a team environment by assisting other agents, locations and/or other areas when needed
  • Coach and educate team members as needed
  • Train, supervise and motivate team members

Requirements:

Must be 18+

Good driving record

At least 2 to 5 years management and customer service experience

About the Company

B

Budget Rent A Car

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