Job Description
City/State:
Bronx, New York
Grant Funded:
No
Department:
ED- Nursing
Work Shift:
Day
Work Days:
MON-FRI
Scheduled Hours:
8:30 AM-5 PM
Scheduled Daily Hours:
7.5 HOURS
Pay Range:
$64,000.00-$80,000.00
Job Summary
The Stroke Operations Manager plays a pivotal role in the development, implementation, and evaluation of the Stroke Program across the Montefiore MMC-MMV Region, ensuring the delivery of high-quality care for patients who experience stroke throughout the continuum of care. This individual works closely with the Stroke Program Medical and Surgical Directors in a mutually supportive relationship that is key to the program's success in achieving patient-centered, high-quality outcomes.
The Stroke Operations Manager is responsible for the day-to-day operational leadership, ensuring the effective management of financial, programmatic, and human resource activities. This role oversees and provides feedback to team members involved in the program's operation, with a focus on delivering continuous improvement in stroke care. Key responsibilities include leading process and quality improvement initiatives, managing human resources, and monitoring clinical, financial, and operational metrics to drive program performance. The Stroke Operations Manager ensures that activities related to stroke care meet organizational, local, regional, state, and national standards and works to maintain both Comprehensive Stroke Program and Primary Stroke certification. The Stroke Operations Manager collaborates with various internal and external stakeholders-such as medical faculty, clinical staff, regional partners, Telehealth, Marketing, and Emergency Medical Services-to execute a cohesive strategy that aligns with Montefiore Health System's mission and strategic goals. Through open communication, the Stroke operations Manager ensures a well-coordinated, interdisciplinary approach to stroke care.
This position is responsible for day-to-day coordination and efficient oversight of aspects of daily operations of acute nursing, via a non-clinical lens including but not limited to healthcare projects, via building, monitoring, reporting, and progression of projects;
oversight of non-clinical team members involved in projects, or nursing operations; managing and supervise the non clinical workforce, including task allocation, setting deadlines and monitoring performance; overseeing department budgets, tables of organizations, and efficiency plans; assess and compose department budgetary risk assessment; and ensure ordering of specialized equipment and maintain optimal supply chain operations. In addition to overseeing specific projects from start to finish as delegated by the AVP including:
- • Experience working with and analyzing large data sets and comfort with thinking critically about data.
- Experience in practical application of basic statistical analysis to business problems and situations.
- Excellent verbal and written communication skills required.
- Highly motivated, self-starter with the ability to adapt to change, exercise initiative and use independent judgment.
- Strong organizational and project management skills.
- Proven ability to develop camaraderie with teams, to elicit group participation and to help team members become comfortable working with each other.
- Performs confidential administrative and project management duties which requires discretion and independent judgment.
- Projects a professional company image through in-person, electronic or telephone interactions.
- Proficient in Excel and PowerPoint, Word, & Outlook. Experience with any mapping software is also valuable.
- Bachelor's or master's degree in health administration, business administration, finance or related field preferred; however, candidates from other backgrounds with strong interest in field and analytical skills are encouraged to apply.
- Experience in healthcare and/or strategy operations role within a complex organization preferred
Qualifications
- Bachelor's Degree is required
- Master's Degree is preferred
- Ability to handle multiple projects concurrently is required.
- Attention to detail and ability to coordinate schedules and time lines for supporting the needs of leadership.
- Provided a best in class customer experience
- Performed detailed data analysis and managed via KPIs,
- Proficiency in advanced Excel, PowerPoint, Word, Power BI
- Excellent communication skills
- Knowledge of preparing, interpreting, analyzing budgets and tables of organizations
- Ability to lead, supervise, instruct, oversee, and interview staff
- Ability to lead, oversee, existing, or needed projects including equipment ordering and maintenance.
- Annual Assessment - OHS
Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
Numbers & Facts
| Location | Bronx, NY |
| Industry | Healthcare Services |
| Salary | $64,000–$80,000 Per Year |
| Company Size | 10,000 employees or more |
| Website | http://www.montefiore.org/ |
About Company
About Montefiore Medical Center
Commitment to Excellence
As the academic medical center and University Hospital for Albert Einstein College of Medicine, Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.
Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures and new approaches to patient care, producing stellar outcomes and raising the bar for medical centers in the region and around the world. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence.
Enduring Mission and Distinguished History
The mission of Montefiore is to heal, to teach, to discover and to advance the health of the communities we serve.
From its beginning in 1884, as a facility for the care of patients with tuberculosis and other chronic illnesses, to the new millennium, Montefiore has been at the forefront of patient care, research and education and steadfast commitment to its community.
Our Services
We provide coordinated, compassionate and leading-edge care designed to reach people when and where they need it most. Through highly integrated teams of physicians, nurses, social workers, mental health professionals and other caregivers, we have created an innovative, seamless system of care focused around the patient.
Notable Centers of Excellence
At the intersection of Einstein science and Montefiore medicine is our commitment to scientific inquiry. This commitment has resulted in the creation of the Montefiore-Einstein Centers of Excellence in cancer care, cardiovascular services, transplantation and children’s health, where nationally recognized investigators and multidisciplinary clinical teams collaborate to develop and deliver advanced, innovative care.
Advanced Specialty and Surgical Care
We offer advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our interventions are designed to help patients understand and manage their illness, advocate for their health, access the right treatments and receive the vital social support they need to flourish. On multiple fronts, Montefiore is developing more effective and less invasive approaches to complex problems from procedures to repair diseased hearts, protocols to treat complex cancers and medical devices designed to meet the needs of growing children.
Primary Care
With nearly 50 primary care locations throughout the New York metropolitan area, we are focusing on accessible, patient-centered primary and preventive care provided by leading physicians in the areas of family and internal medicine, pediatrics, obstetrics and gynecology, and a team of experts in nursing, health education, nutrition and pharmacy.
Providing Care Without Walls
Montefiore combines its deep commitment to the community with nationally-renowned expertise to reach people in locations easiest for them. Through Montefiore’s School Health Program (MSHP), Primary Care at Home programs, mobile medical and dental health vans and health education initiatives, Montefiore provides primary care services in non-traditional settings.
Through the formation of highly integrated teams of physicians, nurses, social workers, mental health professionals, care managers and other caregivers, we provide care around the patient, when and where they need it.
Research and Education
Montefiore's partnership with Einstein advances clinical and translational research to accelerate the pace at which new discoveries become the treatments and therapies that benefit patients. Together, the two institutions are among 38 academic medical centers nationwide to be awarded a prestigious Clinical and Translational Science Award (CTSA) by the National Institutes of Health.
The second-largest medical residency program in the country, with 1,251 residents and fellows across 89 programs, Montefiore provides the doctors of tomorrow a unique opportunity for education and training in one of the most diverse urban areas in the country — one where the population is global, the disease burden is high, and the need for quality care is great.
The partnership is further strengthened by the dual appointments of faculty and physicians across both organizations—enhancing synergies and collaborations for research, teaching and patient care.
Comprehensive Care Management
Since 1996, Montefiore has developed advanced models of care management to help patients, especially those with chronic diseases such as diabetes, heart failure and mental illness, achieve better health and improved wellbeing in a cost effective way. Montefiore goes beyond fragmented fee-for-service payments, assuming total responsibility for the quality and costs of care for some of our sickest patients.
Through CMO, Montefiore Care Management, we use a global prepayment or similar strategies to manage care for 200,000 individuals over the continuum, including hospital care, rehabilitation, outpatient care, professional services, home care, mental health counseling, community-based services, remote patient monitoring and many other programs.
Our leadership in coordinating care across multiple settings has earned us federal recognition from the Centers for Medicare and Medicaid Services as a Pioneer Accountable Care Organization. Montefiore's ACO is one of only 32 organizations in the nation, as well as the only one in New York State, to operate under this new model of providing Medicare beneficiaries with higher quality care, while reducing expenditures through enhanced care coordination.
Learn More
- Mission, Vision and Values – Montefiore’s unique path of growth into the future and the clinical excellence and outstanding customer care that will get us there.
- History and Milestones – Proud traditions guiding our mission and the moments that helped shape Montefiore into a premier academic medical center.
- Commitment to the Community – Community health, education and neighborhood development.
- Leadership – Executives and clinical chairs leading Montefiore’s advancements.
- Physicians – Widely acclaimed medical professionals and specialists who provide our patients with the highest standards of care.
- Nursing Staff – Highly competent and compassionate professionals committed to improving the health of their patients.
- Ways to Give – Philanthropic opportunities and other ways to support Montefiore Medical Center.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder