Operations Manager

College of Charleston

Charleston, SC

JOB DETAILS
SALARY
$39,300–$60,000 Per Year
SKILLS
Administrative Skills, Background Investigation, Budgeting, Content Development, Customer Satisfaction, Customer Support/Service, Data Entry, Detail Oriented, Faculty Administration, Family Educational Rights and Privacy Act (FERPA), Higher Education, Information/Data Security (InfoSec), Insurance, Interpersonal Skills, Microsoft Office, Microsoft SharePoint, Operations Management, Organizational Skills, Purchasing/Procurement, Regulations, Spreadsheets, Team Lead/Manager, Word Processing, Writing Skills
LOCATION
Charleston, SC
POSTED
27 days ago

Operations Manager

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Please see Special Instructions for more details.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

  • Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

Posting Details

POSTING INFORMATION

Internal Title Operations Manager Position Type Classified Faculty / Non-Faculty / Administration Non-Faculty Pay Band GEN07 Level Department Graduate School Job Purpose

Design, plan and implement a comprehensive suite of customer support services to ensure a high degree of customer satisfaction among prospective and current students and all stakeholders of the Graduate School. Provide administrative support services within the Graduate School to ensure the operations of the School achieve a high level of efficiency.

Minimum Requirements

Bachelor's degree and 2 years prior experience in customer support services or administrative assistance required. Master's degree preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

Strong writing and organizational skills, experience in customer service, knowledge of higher education and admissions processes, strong interpersonal skills and experience interacting with diverse populations/individuals are required. Excellent computer/technology skills, particularly word processing, creating digital content, spreadsheets and databases are required. Must be highly organized and show great attention to detail. Must be highly-proficient in Microsoft Office 365 suite and managing information in Teams and SharePoint. Ability to interpret policies and procedures and exercise discretion is required. Must be able to be certified in the federal Family Educational Rights Protection Act (FERPA) and adhere to data security policies and regulations. Must be comfortable working with procurement systems, complex budgets, data entry, document verification, and cross-training to provide support to other staff members.

Additional Comments Regarding Position Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

  • Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

Salary *$39,300 - $60,000 Posting Date 05/21/2026 Closing Date 06/08/2026 Benefits

  • Insurance: Health/Dental/Vision
  • Life Insurance
  • Paid Leave: Sick/Annual/Parental
  • Retirement
  • Long Term Disability
  • Paid Holidays
  • Free CARTA Bus Service
  • Employee Tuition Assistance Program (ETAP)
  • Employee Assistance Program (EAP)
  • Full Benefits Package - Click Here

Open Until Filled No Posting Number 2026078

About the Company

C

College of Charleston