Operations Manager

Position Overview

We're looking for an Operations Manager to join our leadership team and oversee daily distribution operations, optimize fulfillment processes, and lead our warehouse and logistics teams. This is a key leadership position with direct impact on company strategy and growth. The right candidate will play a central role in maintaining the service levels our customers expect while driving efficiency improvements across the organization.

Responsibilities

Warehouse & Fulfillment Operations

Manage day-to-day warehouse operations including receiving, inventory control, picking, packing, and shipping

Ensure accurate and timely order fulfillment across all product categories

Implement and maintain inventory management best practices to minimize shrinkage and stockouts

Logistics & Freight Management

Oversee carrier relationships and negotiate freight rates to optimize shipping costs

Monitor and improve freight cost metrics with a focus on cost reduction initiatives

Coordinate with suppliers on inbound logistics and delivery scheduling

Team Leadership

Hire, train, and develop warehouse staff

Set performance expectations and conduct regular reviews

Foster a safety-first culture and ensure compliance with workplace regulations

Process Improvement

Identify bottlenecks and implement solutions to improve throughput

Develop and track KPIs for operational performance

Collaborate with sales and purchasing teams to forecast demand and plan capacity

Vendor & Supplier Coordination

Work with key suppliers to ensure smooth receiving and resolve discrepancies

Support purchasing decisions with inventory data and turnover analysis

Qualifications

Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field

5+ years of experience in distribution, warehouse management, or operations

Proven leadership experience managing teams of 5+ employees

Strong understanding of inventory management systems and WMS software

Experience with freight carriers and logistics coordination

Excellent problem-solving skills and attention to detail

Drug Testing Required

Preferred

Master's degree or MBA with operations/supply chain concentration

Experience in B2B distribution, ideally in signage, graphics, or related industries

Familiarity with ERP systems

Background in process improvement methodologies (Lean, Six Sigma, etc.)

Email your resume to

recruiting@signwarehouse.com

Forklift certification or willingness to obtain

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What We Offer

Competitive salary based on experience

Health insurance and benefits package

Opportunity to shape operations at a growing company

Collaborative, entrepreneurial work environment