Operations Manager

Responsibilities:

• 1800 South Wolf Road, Des Plaines, IL 60018, 8am to 5pm plus occasional overtime and a few Saturdays on the year.
• Plans, organizes, and directs production, administrative, and warehouse activities to meet or exceed established production goals in a cost-effective manner.
• Designs, develops, and implements processes that increase yield and/or improve quality for all warehousing.
• Performs workflow analysis and develops methods for the production team.
• Coordinates with managers and supervisors to establish production and quality control standards.
• Coordinates with customer service manager to resolve all operational customer complaints.
• Develops, implements, and maintains processes, procedures, and programs to improve the safety, productivity, and profitability of the operation.
• Implements and maintains DOT/OSHA and company programs and standards.
• Ensures that employees and managers have the required safety training and are consistently working in a safe manner; develops and implements safety programs to reduce accidents and injuries.
• Coordinates with managers to address organizational needs, equipment utilization and maintenance.
• Provides leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership.
• Ensures that operational supplies are on hand and available at all times.
• Ensures that warehouse operations comply with federal, state, local, and/or company policies and regulations.
• Prepares all required reports and correspondence.
• Develops, implements, and monitors department budget; manages expenses within approved budget constraints.
• Identifies, documents, and implements opportunities for continuous improvement.
• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions. Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
• Directly supervises warehouse personnel.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements: