OPERATIONS MANAGER - ELECTRICAL TESTING GROUP

Markent Personnel

Baltimore, MD

JOB DETAILS
SALARY
$160,000–$190,000 Per Year
SKILLS
Alliance/Partner Management, Automation, Budget Management, Business Model, Calendar Management, Commissioning, Communication Skills, Conflict Resolution, Customer Relations, Customer Satisfaction, Documentation, Electricity, Entrepreneurship, Establish Priorities, Financial Trend Analysis, International Electro-Technical Commission (IEC), Leadership, Market Development, Metrics, Operating Systems, Operations Management, People Management, Performance Metrics, Problem Solving Skills, Profit & Loss, Profit & Loss Management, Project/Program Management, Quality Assurance, Root Cause Analysis, Safety/Work Safety, Sales/Support Engineering (SE), Scorecarding, Startup, Supervisory Control and Data Acquisition (SCADA), System Integration (SI), System Test, Team Lead/Manager, Willing to Travel
LOCATION
Baltimore, MD
POSTED
2 days ago
Operations Manager – Electrical Testing Group

Our client is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States — an ENR Top 500 firm with 40+ years of industry history, also rated as a top Systems Integrator Giant. Their Electrical Testing Group (ETG) is expanding, and they are seeking an entrepreneurial Operations Manager to lead a new regional location from the ground up. This role combines operational leadership with entrepreneurial drive — serving as both Integrator and Builder of a new ETG Business Unit. You'll take ownership of day-to-day execution, lead a growing technical team, manage P&L objectives, and work alongside ETG national leadership to bring a proven business model to a new region. This is a rare opportunity to witness a business evolve from Infancy Growth Maturity — with your leadership at the center of that transformation.

Key Responsibilities
  • Operational Leadership & Execution
    • Execute the ETG business plan — achieving or exceeding P&L, revenue, and performance goals
    • Lead all regional operations including scheduling, resource planning, quality assurance, safety, and project delivery
    • Implement and maintain ETG's operating systems, testing standards, and documentation processes
    • Manage field operations for protective relaying, SCADA, and IEC 61850 systems commissioning
    • Ensure alignment between technical execution and business objectives — balancing efficiency, quality, and profitability
  • Integration & Team Alignment
    • Integrate all major functions of the local ETG operation — ensuring everyone is aligned and working toward the same goals
    • Lead, manage, and hold team members accountable for results and commitments
    • Build and nurture a healthy, cohesive leadership team under the EOS framework
    • Resolve issues effectively: identify root causes, address conflict constructively, and drive solutions to completion
  • Business Unit Development
    • Build the BU from the ground up — recruiting, training, and developing a skilled team of field engineers and technicians
    • Establish vendor partnerships and client relationships within the region
    • Drive growth through operational excellence, local market development, and client satisfaction
    • Create and maintain structure and process as the BU transitions from startup to sustainable operation
  • Vision & Collaboration
    • Collaborate closely with ETG national leadership to ensure clear direction and alignment
    • Translate vision into actionable, measurable goals
    • Maintain a strong partnership with ETG leadership — ensuring ideas are filtered, prioritized, and implemented effectively
    • Ensure key messages and decisions are properly cascaded across the team
  • Systems, Structure & Process
    • Operate within ETG's EOS framework: own the scorecard, lead local L10s, and manage defined KPIs
    • Ensure consistency in how core processes are followed, documented, and improved
    • Demonstrate strong project management discipline and operational consistency
    • Uphold values of safety, integrity, quality, and innovation in every aspect of operations
What Success Looks Like

First 6–12 Months: Establish the foundation: hire key staff, build client relationships, deliver first projects successfully, and drive the BU toward break-even

12–24 Months: Transition into the Growth Phase: solid team structure, sustainable backlog, and strong client confidence

Local L10s running consistently, scorecard metrics trending upward, P&L tracking toward profitability

Beyond 24 Months: The BU is Mature: operating as a profitable, independently functioning unit within the national ETG network, recognized for its technical quality and reliability

Qualifications

7+ years in power systems testing, commissioning, or utility operations

Proven leadership experience managing people, budgets, and project delivery

Strong understanding of protective relaying, automation, and SCADA systems

Entrepreneurial mindset — thrives in building structure from scratch

Excellent communication, organization, and conflict-resolution skills

Experience with EOS or similar operating systems preferred

Willingness to travel regionally and work in a dynamic field environment

Compensation & Benefits

Salary: $160,000–$190,000 annually (depending on location and qualifications)

Discretionary bonus

14% of total annual compensation (salary + bonus) contributed to ESOP retirement each year

100% Employee Stock Ownership Plan (ESOP)

Full benefits package: Medical, Dental, Vision, Life & AD&D, Long-Term Disability, Voluntary Short-Term Disability, HSA, FSA, PTO, Paid Holidays, Tuition Reimbursement, Referral Bonus, 401(k)/Profit Sharing, EAP, Will Preparation Resources, Worldwide Travel Assistance

About the Company

M

Markent Personnel

Markent Personnel, Inc is a Wisconsin based recruiting firm that specializes in placing engineering and manufacturing professionals. We recruit for engineering, purchasing, quality, accounting, safety, human resources and management roles. Our candidates are not looking for jobs, but careers! 

We are currently a team of 3 recruiters and a support staff of researchers. We are members of Top Echelon, the world's largest network of independent recruiters and a franchisee of Sanford Rose Associates (SRA), the 9th largest US Search firm. Markent Personnel has developed an extensive database, a dedication to professional training, and a complete set of research tools (both internet and traditional). We are recognized as a leader in technical recruiting in the Midwest. Whether you are a technical professional looking for a new position or a hiring authority searching for professional staff, the members of our firm will work diligently to help you fulfill your goals.

 

COMPANY SIZE
1 to 9 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1979
WEBSITE
http://www.markentpersonnel.com